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Issue Date
Title
Author(s)
2011
Service quality in University of Colombo libraries: an assessment
Somaratna, S. D
;
Peiris, C. N
2010
User expectation verses user perception of service quality in University libraries: a case study
Somaratna, S. D
;
Peiris, C. N
;
Jayasundara, C. C
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Author
1
Jayasundara, C. C
Subject
1
an assessment
1
case study
1
Colombo libraries
1
Service quality
1
service quality
1
University
1
University libraries
1
User expectation
1
user perception
Date issued
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2010
1
2011