An Approach of Enhancing the Quality of Public Transportation Service in Sri Lanka using IoT

Abstract

Traveling is one of the necessary and common behavior of any society. Thus, there are many ways of human travel. Due to the fact that Sri Lanka is still a developing country, the vast majority of the population rely on public transit as opposed to private transportation options. In this situation, public and private bus services are the most common means of transportation for people. People who use bus service for daily traveling face lot of issues due to the delays in bus arrivals, missing the bus or excessive crowd in the bus. This proposed system is intended to make bus travel more efficient and convenient for those who rely on buses as their primary means of public transit. This system provides a mobile application for passengers to utilize in order to observe the real-time position of the buses, as well as their anticipated arrival time, current passenger count, and a visualization of the available seat locations within the vehicle prior to the arrival of the bus. Besides, traditional manual ticketing procedure also cause many difficulties for the passengers like need of carrying changed money each time they travel. To avoid this serious problem, this system introduces a non-interactive automated ticketing system which has a smart card that can be tracked in a RFID zone and an automated fee calculating system using a logical conceptual algorithm considering environmental factors. Along with this a digital ticket is issued including all the required details of a journey. In addition to that, this system has a two-factor authentication process that makes use of face recognition to validate the user's identity before granting access to their smart card. The goal of this application is to provide a systematic solution for the typical challenges that public transportation users face in order to improve the service quality by using IoT-based technologies and image processing.