Research Papers - Dept of Business
Permanent URI for this collectionhttps://rda.sliit.lk/handle/123456789/1668
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Publication Embargo Sri Lanka’s labour migration trends, remittances and economic growth(SAGE Publications, 2018-09-17) Ramanayake, S. S; Wijetunga, C. SLabour migration has significant multiple impacts for Sri Lanka, where migrant remittances have massively increased over time. In the light of changing migrant worker dynamics, including state involvement in virtually exporting people, this article examines various trends of labour migration and then specifically analyses remittance inflows and their economic impacts in Sri Lanka between 1970 and 2015. Our findings confirm the increasing importance of remittances as a source of external financing, with considerable impetus for domestic economic growth, related development policies and gender issues. The conclusions make some suggestions to safeguard future remittance inflows to Sri Lanka.Publication Open Access A Study of Essential Competencies and Skills of HR Managers in Sri Lanka(researchgate.net, 2016-11) Weerarathna, R. S; Pintoe, ASkills and competencies are vital assets for any individual in order to carry out the tasks and duties in triumphant manner. In today’s globalized and exigent business environment Human Resources (HR) managers need apposite skills and competencies to thrive in business organizations. Even though skills and competencies are important to HR managers; researchers have identified that an empirical gap is existing in Sri Lanka; as Sri Lankan researchers have not conducted the researches in the area of competencies and skills of HR Managers job which consists with Senior Manager (HR), HR Manager, Group HR Manager, Group HR and Administration Manager and HR Manager (Specialized HR Function). The research question of this exploratory study is what are the skills and competencies needed or expected by the organizations in Sri Lanka for HR Managers? There are two research objectives in this current study, mainly; to identify the skills and competencies needed or expected from HR Managers by the Sri Lankan Organization and to give an insight on theoretical perspective for the skills and competencies needed for key HR Managers. To achieve those two research objectives, researchers used HR job advertisements appeared in Sunday Observer Newspaper, Topjobs website for the period of November 2015 to November 2016 of time. The current research was carried out in non-contrived setting and the time horizon of the study is longitudinal under minimal interference of the researchers’. The findings of this exploratory study proved that communication skills, interpersonal skills, computer Literacy, leadership skills and negotiation skills were identified as most expected skills for HR Managers in Sri Lankan Organizations. As per the second major finding of this study researchers found that human skills from three managerial skills introduced by Robert. L. Katz are mostly expected skills by the Sri Lankan organizations. The findings of this study are useful to current HR Managerial job holders, future HR Managerial job seekers, teachers, university lecturers and educational policy makers.Publication Open Access Factors Affecting Life Satisfaction with Mediating Role of Work Satisfaction of Employees’ in Insurance Companies in Sri Lanka(2019-03-07) Rajapaksha, WThe study investigates how to work satisfaction influences workers' life satisfaction with job attribute assessment. Two hundred ninety-five operational level employees from 03 insurance companies in Sri Lanka were selected through Simple Random Sampling. The structural equation modeling approach (SEM) was applied to test the hypotheses. It has been discovered that employees' work satisfaction depends on work hazards; job characteristics and job attribute assessment, while job attributes assessment affected work benefits and cost, work hazards and job characteristics. The paper's findings revealed a strong positive relationship between work satisfaction and life satisfaction. It can be concluded that even though labor turnover is high among insurance workers, their life satisfaction depends on work satisfaction. These results denote that managers should specifically attempt to target enhancing work satisfaction by eliminating work hazards and setting job tasks along with building a good rapport with supervisor and employee, according to employee’s job position. The study recommends that policymakers identify workers' felt needs and satisfy those needs for a contented workforce to minimize labor turnover.Publication Open Access Awareness Level of Workers to Labour Laws in Sri Lanka(2019-01-24) Rajapakshe, WThis study focuses on assessing the apparel sector employees’ level of awareness on labour laws who are working in the Free Trade Zones in Sri Lanka. The research was based on seven Labour Acts in Sri Lanka; Employees Provident Fund Act No.15 of 1958, Employees Trust Fund Act No.46 of 1980, Payment of Gratuity Act No. 12 of 1983, Industrial Dispute Act No.27 of 1966, Maternity Benefits Ordinance No.32 of 1939, Factories Ordinance No.45 of 1942, and Wages Board Ordinance No.27 of 1941. Data collection done through a worker questionnaire and out of 200 sample 158 were respondent. The garment factories were selected by the convenient sampling method and respondents were selected through simple random sampling method. Data analysis done through descriptive statistics and one way Analysis of Variance (ANOVA). The results show that gender and level of experience has not make a significance different among particular group of employees. However, education and age has a significant impact on the awareness of employees on labour laws. Moreover, the Factories Ordinance showed the rate of the most wakefulness while the Maternity Benefits Ordinance showed the least awareness.Publication Open Access Factors Affecting Human Resources Management Policy Implementation in Small and Medium Enterprises (SMEs) in Sri Lanka(Human Resource Management Academic Research Society, 2017-12) Rajapakshe, WPolicy implementation in SMEs related to Human Resource Management in Sri Lanka is often ignored because the issues are indirect and hidden. The main objective of this paper to review and understand theories and models related to the policy implementation and develop conceptual framework describing the factors affecting successful policy implementation in SMEs in Sri Lanka. Literature related to policy implementation as well as policy implementation models were analyzed and illustrated a conceptual framework. This framework directs attention to eight major variables that affect implementation of public policy. The three intervening variables showed that without implementing agency capacity, negotiation ability, and sector awareness, policy implementation might be weakened. Further, this conceptual model offers a blueprint for the successful policy implementation to solve the HRM issues in the SMEs in Sri Lanka.Publication Embargo FACTORS INFLUENCING THE CUSTOMER PROMOTION ACCEPTANCE CIRCULATED BY FAST FOOD RESTAURANTS(SLIIT Business School, 2019-12-10) Jiffry, S.; Adithya, T.; Wasundi, V.; Sakkaf, S.; Thelijjagoda, S.; Kumarasinghe, H.The fast food industry in Sri Lanka is growing and recently has undergone revolutionary transmutation within the frequent consumer behaviours. The purpose of this research is to specify the factors which influence customer promotion acceptance circulated by fast food outlets. To accomplish the goals of this study, the required data were gathered from a convenience sample of 384 respondents in the Colombo suburb. The target population consisted of teenagers, youngsters, professionals and middle-aged consumers. A closeended and Likert scale questionnaire with 21 questions was utilised to collect the necessary data. To review the results, the analysing process was conducted by using SPSS, Power BI and for testing the hypothesis Pearson's correlation was used. The outcomes mainly depict that most of the consumers tend to have fast food frequently. Moreover, the target population crave for a limited price range where they distaste to go for the higher price range. With regard to the mode of having fast food, most consumers are keen on having it in outlets and by deliveries where they have hesitated about the takeaway options. At the same time, in the Sri Lankan context, most of them received promotion messages via short message service (SMS) and secondarily through Facebook and Instagram. According to findings, among the reason for choosing fast food are to enjoy the taste, choosing to eat with families and friends and less expensive compared to prices on usual days. Eventually, the survey results brought the key insight of this promotion message is, the most people visit fast food restaurants when there's a promotion going on and they evaluate the value of the spending's for their foods, and the customers are always aware of the price of the industry before they make their purchasing decisions.Publication Embargo THE IMPACT OF MOBILE MARKETING ON FINANCIAL PERFORMANCE: CASE OF LISTED HOTELS IN SRI LANKA(SLIIT Business School, 2019-12-10) Premasinghe, P.K.S.D.; Ashintha, B.W.T.; Perera, M.A.D.C.H.; Fernando, D.L.P.T.; Kuruppu, C.L.; Lokeshwara, A.A.Digital tools, including mobile phones, have been widely popularised amongst both resident and non-resident tourists to explore vacation destinations and to make subsequent bookings. This provides a versatile platform for hoteliers and prospective clients to exchange information effectively. However, according to the past literature, it was revealed that the adaptation of digital marketing tools such as mobile marketing is scarce in the context of Sri Lanka. Furthermore, according to the preliminary interviews held with experts, one of the main contributory factors was identified as the lack of experience and confidence of hoteliers in investing in digital marketing solutions such as mobile marketing due to ambiguity in relating to financial and non-financial outcomes. Hence, this study aims to bridge the existing knowledge gap by evaluating the impact of mobile marketing on listed hotels’ financial performance in Sri Lanka. All thirty-seven (37) hotels registered in the Colombo Stock Exchange (CSE) under Listed Tourist Hotels category were chosen as the population sample for this quantitative study with Mobile Marketing as the independent variable and Return on Equity (ROE) as the dependent variable. The required data was collected through structured questionnaires distributed among the marketing managers of the firms. The Statistical Package for Social Studies (SPSS) was used to analyse and obtain results on the research objective from the collected data. Descriptive statistics, Correlation and Regression, were deployed in assessing the impact of mobile marketing on the financial performance of listed hotels. The findings revealed a significant positive impact on the financial performance of hotels from mobile marketing since its significance value is less than 0.05. This demarks that mobile marketing, if utilised appropriately, could influence the financial performance of hotels positively allowing firms to reap greater economic benefits. In addition, the results help allay the ambiguity and uncertainty that hotel managers havePublication Open Access THE STUDY OF THE CLINICAL DRUG DELIVERY PROCESS AND THE HUMAN RESOURCE PRACTICES IMPACTED DURING THE LOCKDOWN PERIOD(SLIIT Business School, 2019-12-10) Prabashwara, W.; Fernando, W.I.N.D.; Alwis, R.M.V.D.; Igalawithana, D.K.; Thelijjagoda, S.; Pathirana, U.P.G.Y.This study was conducted to explore the drug delivering process and the impact Human Resource practices towards the delivering drugs to the clinical patients during the lockdown period in Sri Lanka. This study carried out a qualitative analysis. Improvements required during the pandemic for most provisional Human Resource practices on health and safety, and training was identified from this process. Researchers conducted interviews with the government employees who contributed to this process (Postmen and PHI). Gampaha district was selected as the sample area for this study, Further, this research motivated the researchers to study about the effectiveness of employee training and health and safety practices in drug delivery process on COVID-19 situation.
