SLIIT Business School-Scopus

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Author: search.filters.author.Dayapathirana, NHas files: Yes

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    Understanding AI Chatbot Adoption in Education: The Role of Perceived Usefulness, Ease of Use, and Anthropomorphic Tendencies
    (Institute of Electrical and Electronics Engineers Inc., 2025) Vidarshika, W; Dayapathirana, N; Ranasinghe, A
    This paper aims to highlight the underlying factors influencing AI-based ChatGPT usage behavior, considering the role of anthropomorphic tendency. It addresses existing gaps in AI literature, which has underexplored the anthropomorphization of nonhuman agents with human features in AI-based teaching and learning. This study extends the Technological Acceptance Model (TAM) integrating anthropomorphism tendency on usage behavior of ChatGPT of undergraduates. Empirical examination with Structural Equation Modeling (SEM) revealed that perception of ease of use and usefulness positively impact on attitudes and attitudes positively impacts on AI ChatGPT usage behavior in higher education. Furthermore, the novelty brings for the study with the anthropomorphism tendency as a moderator positively moderates perception of usefulness and ease of use on AI ChatGPT usage behavior in higher education. As the main theoretical contributions of the study this study contributes for the Technological Acceptance Model (TAM) identifying perceived ease of use and usefulness towards attitude and usage behavior and bringing anthropomorphism tendency for the model as moderator as one of lack of focused area in extant literature in AI based ChatGPT. Also, this study provides valuable insights for the designers of AI based ChatGPT in embedding the humanistic feature in enhancing the usefulness and ease of use towards their attitudes and usage behavior
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    Voice from the Control Room : Government Officials' Perspectives on How Politics, Funding and Technology Shape Sri Lanka's Transport Future
    (Institute of Electrical and Electronics Engineers Inc., 2025) Bandara, S; Perera, Y; Premathilaka, H; Wijethunga, J; Karunarathna, N; Dayapathirana, N
    The daily struggles of Sri Lanka's public transpo rtation system affect millions of lives, yet the voices of those who run it often go unheard. This study spoke with eight senior government officials from the National Transport Commission and Ceylon Government Railways to uncover what happens behind the scenes. Through detailed interviews, three main problems weighing on their minds were identified: political interference disrupts their work, money shortages block necessary improvements, and finally, worker satisfaction has hit rock bottom. Many transport workers feel stuck with low wages and unclear career paths, which makes it hard to keep services running smoothly. However, it is not all about bad news. These officials shared smart ideas about fixing issues, from better resource management to innovative technology implementation that could help riders track their buses and trains. They believe Sri Lanka's public transport can improve with the right changes. This research study goes beyond just listing problems - we talked to people who live these challenges every day and know what needs to change. Their stories show that improving public transport is not just about new buses or trains; it is about supporting the people who keep everything moving, listening to what riders need, and Equipping transport workers with the required equipment to perform their jobs well.