Research Papers - Dept of Information Technology

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    PublicationOpen Access
    An Approach to eTransform Enterprises in Developing Countries
    (Proceedings of the 5th International Information Technology Conference, 2003) Kapurubandara, M; Arunatileka, S; Ginige, A
    Developing countries differ form their affluent counterparts, the “developed”, in numerous ways. Infrastructure, cultural, social and regulatory differences are among the main factors. These differences or barriers tend to widen the digital divide. They stand in the way of the developing countries trying to achieve their goals towards a global economy by embracing eTechnologies The feeble and many unsuccessful attempts to re-cycle the methodologies used by the developed countries, have left the developing high and dry. In formulating strategies for e-transformation of developing countries, the barriers specific to countries with lower GDPs have to be taken into serious consideration. In this paper, an eTransformation model that is being successfully used with SMEs in Australia is being modified appropriately, proposed and applied as the approach for eTransformation for developing countries using a case study approach. The 7E’s in eTransformation is a model developed by researchers at the University of Western Sydney. It is currently being used successfully with a group of companies in Western Sydney. The model incorporates new business thinking, business models in the new e-economy and addresses issues such as analysing the external environment in eTransforming, re-engineering business, business-IT alignment, and change management issues. A company in the ceramic manufacturing sector in Sri Lanka – is being used as the case study for eTransformation.
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    PublicationEmbargo
    SMEs in developed and developing countries treading similar paths towards eTransformation
    (IEEE, 2010-07-26) Kapurubandara, M; Hol, A; Ginige, A
    The global economy has become increasingly reliant on Information and Communication Technology (ICT) toolsand systems to process and exchange information. The Small and Medium Enterprises (SMEs) are yet to reap these benefits as obtaining such opportunities rests on their ability to integrate ICT into business tasks and processes. They need to transform their companies by implementing appropriate ICT in order to compete within a busy digital economy. The aim of this study was to see how SMEs from developed and developing countries follow their eTransformation journey and also to identify the differences and similarities businesses encounter in that process. Our research confirms that the eTransformation takes place as an incremental process for both groups and that the eTransformation pattern is similar in both worlds. However, we notice that in Australia, a developed country, SMEs are more aware of eTransformation and are demanded by customers and digital economy to change, where as in Sri Lanka eTransformation is still in its early stages of development.