Business School

Permanent URI for this collectionhttps://rda.sliit.lk/handle/123456789/4778

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Author: search.filters.author.Wisenthige, KStart date: 2025

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    From AI Assistance to Critical Thinking: Exploring Cognitive Offloading and Metacognition as Mechanisms within Personalized Learning Environments
    (Institute of Electrical and Electronics Engineers Inc., 2026) Gunathilake, N; Gamage, A; Rajapakshe, D; Jayasooriya, M; Wisenthige, K; Yapa, C.G
    The rapid adoption of AI-assisted learning tools in higher education has completely transformed the undergraduate study system, but empirical evidence on their impact on deep cognition and learning processes is limited. This study investigates the effects of AI-assisted learning tool usage on metacognition, cognitive offloading, personalized learning, and critical thinking among Sri Lankan undergraduates. Using positivism philosophy and a deductive quantitative approach, data were collected from 379 students in computing, management, and engineering subjects through a 35-items, five-point Likert scale questionnaire, and analyzed using PLS-SEM. The findings reveal significant direct, indirect, and moderating relationships among key variables, suggesting that the use of AI-assisted learning tools influences students’ learning regulation, reliance on external support, and development of higher-order thinking. This study provides empirical evidence for the cognitive and psychological effects of AI-assisted learning tools, and helps address an important research gap, and offers practical insights for educators, curriculum developers, and policymakers to use balanced and effective AI integration in higher education.
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    How E-commerce Succeeds: The Role of Information Systems in Boosting Customer Satisfaction
    (Institute of Electrical and Electronics Engineers Inc., 2025) Pathirana, S.L; Pathirana, S.J; Boyagoda, G.S.B; Thalagala, S.M.K; Wisenthige, K; Aluthwala, C
    The rapid growth of e-commerce has revolutionized consumer behavior, especially among Millennials and Generation Z, who increasingly rely on online platforms for their purchases. This paper shows the impact of information systems success on individual performance outcomes in e-commerce, focusing on the DeLone and McLean information system success model and its three key dimensions: system quality, information quality, and service quality. A quantitative survey method was employed to gather data from e-commerce users in the western province of Sri Lanka, which is an economically developed region where Millennials and Generation Z are highly engaged with international and local e-commerce platforms. The study uses PLS-SEM to identify that system, information, and service quality significantly increase customer satisfaction and thereby improve individual performance in e-commerce. The study will address the significant research gap in Sri Lanka, where the rapid growth of e-commerce has not been adequately studied in terms of the impact of information and individual outcomes