Department of Business

Permanent URI for this collectionhttp://rda.sliit.lk:8081/handle/123456789/2701

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    PublicationOpen Access
    Analysis on Future Training Needs in Health Sector of Sri Lanka
    (SRAC - Romanian Society for Quality, 2022-08) Weerarathna, R; Rajapakshe, W; Pathirana, G. Y; Malage, M. H
    Sri Lanka holds a unique position in South Asia as one of the developing nations to provide universal health. Government spending on welfare mainly involves compromising or constraining a country's development budget. It requires sound management strategies to utilize limited resources, including the human resource of the health sector. Training and development of health professionals can be identified as a critical component in strengthening the quality of health services. Fewer studies exist on Training Needs Analysis (TNA) on health professionals in Sri Lanka, and this study assessed the Training Needs of Sri Lanka's healthcare professionals. This is a cross-sectional study collecting data from 240 health sector professionals in Sri Lanka. The Hennessey Hicks Training Need questionnaire was used to obtain data. Data from the source was analysed through the one-way ANOVA to compare the training needs of various professional groups, and the Word Cloud Online tool was applied to analyse the open-ended questions. The study identifies published research evaluation, communicates with patients, identifies viable research, introduces new ideas, prioritizing works, assessing patients' needs, using technology, undertaking health promotion activities, collecting research information, and undertaking administrative duties as current training needs. While computer literacy training, training on new medical equipment, awareness programs on workplace stress-reducing, training on quality assurance certifications like ISO, programs on effectively communicating with patients, management training, and language training were identified as future training needs of professionals in the health sector. The study concluded that, continuous training programs as the preferred approach to access the performance gap. It also demonstrates that this awareness of information regarding the training needs is beneficial for the health sector policymakers, managers, employees, and the community. Having a better understanding of their job roles, performance needs, and involvement in the decision-making process is likely to motivate healthcare sector employees to improve service quality. These benefits will be reflected in positive outcomes on service quality, improving the overall healthcare system in the country.
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    PublicationOpen Access
    Towards work-life balance or away? The impact of work from home factors on worklife balance among software engineers during Covid-19 pandemic
    (Public Library of Science, 2022-12-14) Weerarathna, R; Rathnayake, N; Yasara, I; Jayasekara, P; Ruwanpura, D; Nambugoda, S
    The paradigm shifts of conventional office spaces for virtual workspaces which practiced Work from Home (WFH) due to Covid-19, created a serious change in the lifestyles of employees, due to the overlap of ‘work’ and ‘life’ domains in one’s life. Since software engineers have a possibility of permanently adapting into WFH, the objective of this study is to unveil factors which would have a significant impact on the work-life balance of software engineers in Sri Lanka, while WFH. Only a very limited researches have shed light on this context, thereby this study would contribute to fill the empirical gap. The study undertook a quantitative approach by collecting primary data through a questionnaire from 384 participants, based on simple random sampling, and analyzing collected data based on Partial Least Squares Structural Equation Modelling (PLS-SEM), using Smart PLS 3.3.9 software. Study results revealed that ‘supervisor’s trust and support’ and the ‘individual workspace,’ have a significant impact on work-life balance, while ‘working conditions,’ ‘possibility to access the organization’s networks’ and ‘number of children’ have no such significant impact. Thereby the study infers that, sound support and trust extended by supervisors and a designated distraction-free workspace; as measures to demarcate the boundary of work and life. Distinctive findings of this study would primarily be fruitful for software engineers to dive into a balanced state of work and life not only during Covid-19 but in future too. Study findings will also contribute to software industry personnel and policymakers in Sri Lanka as well as other developing countries, to establish effective strategies in favor of software engineers who WFH. Further, considering IT industry’s significant contribution towards Sri Lanka’s economic growth amidst Covid-19, results of this study would be high-yielding to indirectly succor IT-services-supported economic growth amidst the pandemic-driven hardships in Sri Lanka.