SLIIT Business School Students Research Conference [SBSSRC]

Permanent URI for this communityhttps://rda.sliit.lk/handle/123456789/316

The Conference is open for all the business research students in Sri Lanka. The goal of the conference is to promote student research, while gaining and increasing the enthusiasm among students for academic research. This conference gives the opportunity to showcase their scholarly work and to discuss the research interest with students with other Higher education institutions in Sri Lanka.

Browse

Filters

20241

Advanced Search

Filter by

Settings

Author: search.filters.author.Dias, S.M.D.T.H.

Search Results

Now showing 1 - 1 of 1
  • Thumbnail Image
    PublicationOpen Access
    Factors influencing the use of Robotic Process Automation Technology: A Study in the Sri Lankan Banking Sector
    (ICSDB 2024 and SLIIT Business School, 2024-12-10) Perera, W.P.S.S.M.; Hettiarachchi, G.D.A.S.; Ekanayake, E.W.M.D.Y.I.R.; Yapa, S.R.; Dias, S.M.D.T.H.
    The rapid changes in technology parallel the differences in the everyday life of human beings. Technology has significantly eased daily activities across various sectors, including education, communication, business, and the job industry. The research investigates the implementation of the Robotic Process Automation (RPA) in the banking sector in Sri Lanka. The study mainly focuses on the challenges and implementation of effective managerial practices, conducive banking processes and factors related to decision-making. The study took a quantitative approach, selecting 80 bank employees through stratified sampling to assure representation across bank departments, and distributing the survey questionnaire in person to obtain employee impressions of RPA deployment. A questionnaire for the employees is incorporated into the study as the primary research tool and the gathered information is statistically analyzed using SMART PLS. The research findings provide a critical importance of factors influencing the adoption of RPA technology within the Sri Lankan banking sector. Particularly, the study emphasizes the significance of Perceived Ease of Use and Management Support, while acknowledging both their strengths and weaknesses.