SLIIT Business School Students Research Conference [SBSSRC]

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The Conference is open for all the business research students in Sri Lanka. The goal of the conference is to promote student research, while gaining and increasing the enthusiasm among students for academic research. This conference gives the opportunity to showcase their scholarly work and to discuss the research interest with students with other Higher education institutions in Sri Lanka.

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Start date: 2021Subject: search.filters.subject.Banking sector

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    PublicationOpen Access
    Factors influencing the use of Robotic Process Automation Technology: A Study in the Sri Lankan Banking Sector
    (ICSDB 2024 and SLIIT Business School, 2024-12-10) Perera, W.P.S.S.M.; Hettiarachchi, G.D.A.S.; Ekanayake, E.W.M.D.Y.I.R.; Yapa, S.R.; Dias, S.M.D.T.H.
    The rapid changes in technology parallel the differences in the everyday life of human beings. Technology has significantly eased daily activities across various sectors, including education, communication, business, and the job industry. The research investigates the implementation of the Robotic Process Automation (RPA) in the banking sector in Sri Lanka. The study mainly focuses on the challenges and implementation of effective managerial practices, conducive banking processes and factors related to decision-making. The study took a quantitative approach, selecting 80 bank employees through stratified sampling to assure representation across bank departments, and distributing the survey questionnaire in person to obtain employee impressions of RPA deployment. A questionnaire for the employees is incorporated into the study as the primary research tool and the gathered information is statistically analyzed using SMART PLS. The research findings provide a critical importance of factors influencing the adoption of RPA technology within the Sri Lankan banking sector. Particularly, the study emphasizes the significance of Perceived Ease of Use and Management Support, while acknowledging both their strengths and weaknesses.
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    PublicationOpen Access
    Organizational Culture Impact on Employee Loyalty in Private Banking Sector in Sri Lanka
    (Emerald Publishing, 2022-12-01) Wisenthige, K; Samarakoon, A; Lakmali, R; Samarakoon, D; Dissanayake, D
    Companies now recognize the need of investing in their people if they want to continue providing solid value to their clients. This research set out to quantify how much of an effect company culture had on loyalty among private bank employees in Sri Lanka's Western Province. Employee loyalty was used as the dependent variable, while the organization's culture was examined as the independent variable along four dimensions: managerial culture, open working environment, incentives and perks, and training and development. Data was gathered by self-administered questionnaires on a 5-point Likert scale from 374 bank employees chosen via simple random sampling. The effect was evaluated by a multiple-regression study. Based on the findings, improving the openness of management choices; providing value to a person's professional development; the positive culture with opportunities will help bank decision-making and planning; associated with people-centred ideas, which guide managers and to act in the best employees' interests of stakeholders. Schedule job-related training to satisfy the employer's and workers' goals. Government and Central Bank of Sri Lanka policymakers recognize that company culture must be used to increase employee loyalty. The procedures and approaches that are decided upon to carry out the study are discussed in the section of the paper titled "Methodology” and the population as well as the sample size of this study are considered, together with the technique of collecting data, the type of data collected, and the method of analysing data. The findings of this study revealed that organizational culture has an impact on employee loyalty.