Emerging Challenges in Regulation of E-Commerce: An Insight of Laws in Sri Lanka

Abstract

The growth of e-commerce in Sri Lanka is posing significant legal and regulatory challenges. The paper attempts to study and highlight deficiencies in the present legal framework regulating e-commerce in Sri Lanka. Content analysis of Electronic Transactions Act No.19 of 2006 (as amended) and other relevant legislations revealed, the existing framework recognises e-contract, e-signature, and e-documents. Still, certain drawbacks are unsettled in practice. In addition, areas like privacy and data protection, intermediary liability, security, and consumer protection are left unaddressed in the current regulatory framework. The study further identifies that the traditional dispute resolution mechanisms are no more effective in e-commerce disputes. Finally, adhering to the international standards, the paper makes key suggestions for policy and decision-makers to overcome these challenges.