Impact of E-Learning System User Interface Design on User Satisfaction

Abstract

Interface design is a mandatory aspect influencing the success of an e-Learning system implementation. User interface (UI) design of e-learning is a point of interaction between user and computer software. Users prefer more attractive and simpler interface designs rather than dull or complex designs. This study aims to outline the impact of UI design on the satisfaction of learners. Specifically, this study will be evaluating different user interaction design strategies such as ease of navigation, ease of resource discoverability, ease of configuring integrated tools etc. in e-learning platforms such as learning management systems, and massive open online courses (MOOCs). Further, this research aims to find answers for the challenges and issues faced by students and teachers when using e-learning platforms. A comprehensive questionnaire was distributed among teachers and students. Collected data was analyzed to get an idea about main interface design problems that frustrate the learners and teachers and distract them from educational tasks. Using this statistical analysis results, a model is proposed indicating success factors and failure factors that may affect to e-learning system interface designing. Moreover, this research also results in a set of guidelines or suggestions that can be followed to improve UI designing in e-learning platforms. Finally, an initial prototype implementation capable of recommending suggestions intelligently for e-learning platform designers and users is proposed after modelling the user satisfaction factors.