Scaling Up Usability for Cloud-ERP Adoption: A Study on User-Experience In Sri Lanka

Abstract

Cloud ERP systems can be viewed as a ladder for growth of the businesses where it helps to gather numerous benefits. Therefore, it is essential for a business to adopt ERPs. Studies show that most of the Sri Lankan businesses do not use Cloud based ERP systems. The growing popularity of cloud-based Enterprise Resource Planning (ERP) systems in organizational settings highlights the need to fully understand the Usability for their implementation. The user experience component of increasing Usability preparedness for cloud-ERP adoption is examined in this study. This study promises to offer insights into improving businesses readiness to successfully deploy cloud-based ERP systems by examining a pain point of Usability and how criteria of usability is helped for scaling up usability through user experience within Sri Lankan context. To capture a range of viewpoints and experiences, the study uses a quantitative methodology that incorporates quantitative questionnaires. The research's conclusions help in the creation of plans for enhancing user experience and promoting the effective implementation of cloud-based ERP systems in business environments.