Publication: An empirical study on slow and limited adoption of internet banking by Sri Lankan customers
Type:
Article
Date
2011-08-16
Journal Title
Journal ISSN
Volume Title
Publisher
IEEE
Abstract
Usage of internet is rapidly increasing in Sri Lanka. However, usage of internet banking is very slow compared to increase of internet users. This study will focus on four main possible areas which may effect to slow adaptation of Internet Banking as Awareness & Knowledge of Internet Banking, Perceived Characteristics of Internet Banking, Consumer Resistance to Change, Legal Support and IS Security. Based on the data gathered, these 4 conditions are tested using statically analysis method.
Description
Keywords
empirical study, limited adoption, Internet Banking, Sri Lankan customers
Citation
S. Weerasekara and P. K. W. Abeygunawardhana, "An empirical study on slow and limited adoption of Internet Banking by Sri Lankan customers," 2011 6th International Conference on Industrial and Information Systems, 2011, pp. 404-409, doi: 10.1109/ICIINFS.2011.6038102.