The Professional Life of Counsellors During the Economic Crisis of Sri Lanka

Abstract

Economic recession periods can significantly heighten risks to the population's mental health and wellbeing while posing additional challenges to health systems. Despite being central to mental health care delivery, the experiences of professionals working through such crises remain underexplored. This qualitative study seeks to illuminate those experiences by addressing two core research questions: (1) What challenges have mental health counsellors in Sri Lanka faced during the economic crisis, and (2) What motivational factors have sustained their commitment under such adverse conditions? Semistructured interviews were conducted with six counsellors from Colombo, who participated voluntarily. Using Interpretative Phenomenological Analysis (IPA), the study uncovered four superordinate themes: ‘economic adversity and emotional dynamics’, ‘coping resources and protective factors’, ‘sense of fulfilment and personal growth’, and ‘professional support and availability of services’. The findings reveal that counsellors were deeply committed to providing psychological care despite economic uncertainty, social stigma, and limitations in service infrastructure. Participants emphasized the importance of both internal and external coping mechanisms, including personal resilience, peer support, and ongoing motivation rooted in a strong sense of purpose. Notably, many counsellors reflected on their growth and sense of fulfilment derived from working with vulnerable populations, highlighting the transformative nature of their roles during crises. While the study is limited by a small sample and the interpretative nature of qualitative research, it offers valuable insights for stakeholders in the mental health sector. Recommendations include strengthening practitioner support systems, enhancing professional infrastructure, and ensuring counsellors’ voices guide future policy and planning.