The Impact Of Organizational Diversity And InclusionInitiatives(D &I) On The Employee Job Satisfaction Of Software EngineersInThe Sri Lankan ICT Sector

Abstract

This study examines the impact of gender diversity and organizational factors on jobsatisfactionamong software engineers in Sri Lanka’s ICT sector. Through a quantitative approach, datawascollected from 500 employees across five prominent companies: PayMedia, Virtusa Corporation,Epic Lanka Technologies, IFS, and Calcey Technologies. The research centers onfivekeyindependent variables: gender diversity, workplace culture, work environment, career developmentopportunities, and policies and procedures. Statistical analyses, including reliability analysisandmultiple regression, were conducted to assess the relationship between these variables andjobsatisfaction levels among employees. Results indicate that gender diversity, workplace culture, work environment, career developmentopportunities, and organizational policies and procedures all exhibit strong positive correlationswith job satisfaction. Specifically, organizations that prioritize gender diversity, cultivatepositiveand inclusive workplace cultures, provide supportive and conducive work environments, establishclear career development paths, and implement well-defined policies significantlyenhanceemployee job satisfaction. The findings highlight that while career development opportunities and organizational policieshave a major impact, gender diversity, workplace culture, and work environment alsoplaycrucialroles in shaping job satisfaction. This study emphasizes the need for a holistic approachinorganizational planning to foster inclusive, supportive, and well-structured environmentsthatenhance job satisfaction and drive performance in ICT companies. Further researchisrecommended to explore additional factors and validate these findings across different sectors.