Browsing by Author "Kuruppu, C."

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Open Access
The Impact of Supply Chain Challenges on Sustainable Efficiency in Sri Lankan Star Hotels: Literature Review
(ICSDB 2024 and SLIIT Business School, 2024-12-10) Karunarathna, P.; Meeriyagalla, B.; Samadhini, A.; Vithanage, M.; Kuruppu, C.; Kalansuriya, N.
Sustainable practices have become increasingly important in a variety various business, especially the hotel industry in Sri Lanka. The aim of this research is to identify the impact of supply chain challenges on sustainable efficiency in star hotels in Sri Lanka. Further, this study identified the factors affecting sustainable efficiency where the researcher has identified logistics and transportation, waste management, stakeholder pressure and technology adoption impact to the sustainability in star hotels. This study addresses only Western Province Star hotels in Sri Lanka because, the research problem addresses the critical question of how supply chain challenges impact on sustainable efficiency in star hotels in Sri Lanka. Western Province was selected by researchers because there are more issues in the supply chain of star hotels in urban areas. As the gap of this research, very limited consideration is given to hotel industry. There are limited research articles that comprehensively focus on supply chain challenges based on sustainable efficiency. The researchers focus on specific challenges such as logistics and transportation, waste management, technology adoption, stakeholder pressure are integrated into supply chain side in Sri Lankan star hotels. The research focused on all-star-rated hotels in Sri Lanka as the population, with a particular emphasis on the 53star hotels located in the Western Province. To determine the sample size, cluster sampling techniques were employed, targeting specific groups within this region. The study adopted a quantitative data collection method, and the data analysis to conduct using multiple linear regression analysis. This research goes by through the deductive approach. This research is supportive for each manager who works in the star hotel sector in Western Province star hotels.
Embargo
Senior Citizens’ Intention to use Digital Banking - with Special Reference to a Selected Commercial Bank in Sri Lanka
(SLIIT Business School, 2019-12-10) Kuruppu, C.; Jayawardena, A.; Weerasinghe, S.; Samarathunga, D.; Mihipal, R.
With the technological advancement, digital banking became imperative in contemporary financial institution. It was revealed that most of the senior citizens are away from the digital banking platform even though bank has made huge investment for the implementation of the digital banking systems It is anticipated that the senior citizen's population in Sri Lanka will be increased by 100% (5.3 million) in 2041 which was stated as 2.5 million in 2010. Thus, this study conducted to investigate the impact of Perceived usefulness, Perceived ease of use, Perceived security and Social influence on the intention of senior citizens to use the digital banking systems with the application of Technology Acceptance Model (TAM). A structured questionnaire served as the main instrument in gathering primary data from 200 respondents from 20 branches of the selected commercial bank in Sri Lanka by using convenience sampling method. The necessary data were analyzed through the demographic analysis, descriptive analysis, and correlation and regression analysis to test and identify the impact of variables. This study investigated that there is a positive relationship and impact between perceived usefulness, perceived ease of use, perceived security, social influence and senior citizen intention to use digital banking. This study recommended the digital banking platforms need more friendly interfaces to the senior citizen. Furthermore, it is recommended to invent the digital banking software with new features and attractive colors which will be more easy for the adults to capture and to provide more trust to the customers through advising towards the digital banking.