The Impact of Supply Chain Challenges on Sustainable Efficiency in Sri Lankan Star Hotels: Literature Review

Abstract

Sustainable practices have become increasingly important in a variety various business, especially the hotel industry in Sri Lanka. The aim of this research is to identify the impact of supply chain challenges on sustainable efficiency in star hotels in Sri Lanka. Further, this study identified the factors affecting sustainable efficiency where the researcher has identified logistics and transportation, waste management, stakeholder pressure and technology adoption impact to the sustainability in star hotels. This study addresses only Western Province Star hotels in Sri Lanka because, the research problem addresses the critical question of how supply chain challenges impact on sustainable efficiency in star hotels in Sri Lanka. Western Province was selected by researchers because there are more issues in the supply chain of star hotels in urban areas. As the gap of this research, very limited consideration is given to hotel industry. There are limited research articles that comprehensively focus on supply chain challenges based on sustainable efficiency. The researchers focus on specific challenges such as logistics and transportation, waste management, technology adoption, stakeholder pressure are integrated into supply chain side in Sri Lankan star hotels. The research focused on all-star-rated hotels in Sri Lanka as the population, with a particular emphasis on the 53star hotels located in the Western Province. To determine the sample size, cluster sampling techniques were employed, targeting specific groups within this region. The study adopted a quantitative data collection method, and the data analysis to conduct using multiple linear regression analysis. This research goes by through the deductive approach. This research is supportive for each manager who works in the star hotel sector in Western Province star hotels.