Browsing by Author "Rajapakshe, W"

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Open Access
Aggressive strategies of the COVID-19 pandemic on the apparel industry of Sri Lanka using structural equation modeling
(PLoS ONE, 2023-06-21) Rajapakshe, W; Karunaratna, D. S. M.; Ariyaratne, W. H. G.; Lakshani Madushika, H. A.; Perera, G. S. K.; Shamila, P
During the COVID-19 crisis, the apparel industry faced many challenges. Aggressive cost-cutting strategies became a top priority, and in turn, these influenced stressors and adversely affected business sustainability. This study examines the impact of aggressive strategies during the COVID-19 pandemic on business sustainability in the apparel industry of Sri Lanka. Further, it investigates whether the relationship between aggressive cost-cutting strategies and business sustainability was mediated by employee stress, considering aggressive cost reduction strategies and workplace environmental changes. This was a cross-sectional study with data collected from 384 employees in the apparel industry in Sri Lanka. Structural Equation Modelling (SEM) was applied to analyze the direct and indirect effects of aggressive cost reduction strategies and workplace environmental changes on sustainability with mediating effects of stress. Aggressive cost reduction strategies (Beta = 1.317, p = 0.000) and environmental changes (Beta = 0.251, p = 0.000) led to an increase in employee stress but did not affect business sustainability. Thus, employee stress (Beta = -0.028, p = 0.594) was not a mediator in the relationship between aggressive cost-cutting strategies and business sustainability; business sustainability was not a dependent variable. The findings proved that managing workplace stress, particularly improving stressful working environments and aggressive cost reduction strategies, can enhance employee satisfaction. Thus, managing employee stress could be beneficial for policymakers to focus on the area(s) required to retain competent employees. Moreover, aggressive strategies are unsuitable to apply during crisis to enhance business sustainability. The findings provide additional knowledge to the existing literature, enabling employees and employers to predict causes of stress and serve as a significant knowledge base for further studies.
Open Access
An Analysis of Major Factors Affecting Labor Turnover in the Apparel Industry in Sri Lanka: Policy Alternations for Solving the Problem
(Human Resource Management Academic Research Society, 2018-09-29) Rajapakshe, W
The objective of this study is to investigate and analyze factors, which affect the labor turnover in the apparel industry in Sri Lanka and policy alternations for solving the problem. Population of this study is employees who are currently working in the apparel industry in Sri Lanka. Data was collecting through the questionnaire. The Cronbach's α value of the variables are in the range of 0.75 to 0.93. To test the hypotheses the structural equation modeling approach (SEM) was applied. According to the literature review thirteen research hypotheses were formulated and out of these nine hypotheses were accepted. Given the findings, employees’ turnover in the apparel industry is determined by living and social condition, personal characteristics and HRM activities. Among these three variables HRM activities has highest effect on turnover. The impact is moderating with job satisfaction and absenteeism. Hence, apparel industry should heavily focus on the HRM activities. This study suggests that the policy makers of this country should improve the existing laws and regulations regarding basic human rights, Recruitment and selection procedure, career planning and development, motivation, early socialization, labor administration, retirement benefits, and welfare of workers and legislation
Open Access
Analysis on Current and Future Training Needs in Health Sector of Sri Lanka
(SRAC - Romanian Society for Quality, 2022-08) Rajapakshe, W; Weerarathna, R. S; Pathirana, G.Y; Malage, M. H
Sri Lanka holds a unique position in South Asia as one of the developing nations to provide universal health. Government spending on welfare mainly involves compromising or constraining a country's development budget. It requires sound management strategies to utilize limited resources, including the human resource of the health sector. Training and development of health professionals can be identified as a critical component in strengthening the quality of health services. Fewer studies exist on Training Needs Analysis (TNA) on health professionals in Sri Lanka, and this study assessed the Training Needs of Sri Lanka's healthcare professionals. This is a cross-sectional study collecting data from 240 health sector professionals in Sri Lanka. The Hennessey Hicks Training Need questionnaire was used to obtain data. Data from the source was analysed through the oneway ANOVA to compare the training needs of various professional groups, and the Word Cloud Online tool was applied to analyse the open-ended questions. The study identifies published research evaluation, communicates with patients, identifies viable research, introduces new ideas, prioritizing works, assessing patients' needs, using technology, undertaking health promotion activities, collecting research information, and undertaking administrative duties as current training needs. While computer literacy training, training on new medical equipment, awareness programs on workplace stress-reducing, training on quality assurance certifications like ISO, programs on effectively communicating with patients, management training, and language training were identified as future training needs of professionals in the health sector. The study concluded that, continuous training programs as the preferred approach to access the performance gap. It also demonstrates that this awareness of information regarding the training needs is beneficial for the health sector policymakers, managers, employees, and the community. Having a better understanding of their job roles, performance needs, and involvement in the decision-making process is likely to motivate healthcare sector employees to improve service quality. These benefits will be reflected in positive outcomes on service quality, improving the overall healthcare system in the country.
Open Access
Analysis on Future Training Needs in Health Sector of Sri Lanka
(SRAC - Romanian Society for Quality, 2022-08) Weerarathna, R; Rajapakshe, W; Pathirana, G. Y; Malage, M. H
Sri Lanka holds a unique position in South Asia as one of the developing nations to provide universal health. Government spending on welfare mainly involves compromising or constraining a country's development budget. It requires sound management strategies to utilize limited resources, including the human resource of the health sector. Training and development of health professionals can be identified as a critical component in strengthening the quality of health services. Fewer studies exist on Training Needs Analysis (TNA) on health professionals in Sri Lanka, and this study assessed the Training Needs of Sri Lanka's healthcare professionals. This is a cross-sectional study collecting data from 240 health sector professionals in Sri Lanka. The Hennessey Hicks Training Need questionnaire was used to obtain data. Data from the source was analysed through the one-way ANOVA to compare the training needs of various professional groups, and the Word Cloud Online tool was applied to analyse the open-ended questions. The study identifies published research evaluation, communicates with patients, identifies viable research, introduces new ideas, prioritizing works, assessing patients' needs, using technology, undertaking health promotion activities, collecting research information, and undertaking administrative duties as current training needs. While computer literacy training, training on new medical equipment, awareness programs on workplace stress-reducing, training on quality assurance certifications like ISO, programs on effectively communicating with patients, management training, and language training were identified as future training needs of professionals in the health sector. The study concluded that, continuous training programs as the preferred approach to access the performance gap. It also demonstrates that this awareness of information regarding the training needs is beneficial for the health sector policymakers, managers, employees, and the community. Having a better understanding of their job roles, performance needs, and involvement in the decision-making process is likely to motivate healthcare sector employees to improve service quality. These benefits will be reflected in positive outcomes on service quality, improving the overall healthcare system in the country.
Open Access
Awareness Level of Workers to Labour Laws in Sri Lanka
(2019-01-24) Rajapakshe, W
This study focuses on assessing the apparel sector employees’ level of awareness on labour laws who are working in the Free Trade Zones in Sri Lanka. The research was based on seven Labour Acts in Sri Lanka; Employees Provident Fund Act No.15 of 1958, Employees Trust Fund Act No.46 of 1980, Payment of Gratuity Act No. 12 of 1983, Industrial Dispute Act No.27 of 1966, Maternity Benefits Ordinance No.32 of 1939, Factories Ordinance No.45 of 1942, and Wages Board Ordinance No.27 of 1941. Data collection done through a worker questionnaire and out of 200 sample 158 were respondent. The garment factories were selected by the convenient sampling method and respondents were selected through simple random sampling method. Data analysis done through descriptive statistics and one way Analysis of Variance (ANOVA). The results show that gender and level of experience has not make a significance different among particular group of employees. However, education and age has a significant impact on the awareness of employees on labour laws. Moreover, the Factories Ordinance showed the rate of the most wakefulness while the Maternity Benefits Ordinance showed the least awareness.
Open Access
Critical risk factors influencing the management of disruptions in construction projects: Insights from recent challenges in Sri Lanka
(Elsevier Ltd, 2025-01) Rajapakshe, W
The construction industry has a significantly contribute to the economy of Sri Lanka. However, in recent years, its overall share of the national output has declined, primarily due to the impacts of the COVID-19 pandemic, political instability, and ongoing economic challenges. Many construction firms halted projects and laid off employees, highlighting the critical need for effective risk management during crises to predict and mitigate risks. This study explores emerging risk factors in Sri Lanka's construction sector post-crisis. Using a three-phase linear decision-making model, the research combines a literature review, a survey of 290 construction professionals, and structural equation modelling (SEM) to identify major risk factors across four phases of risk management. Key risks out of 23 include general factors like health and safety issues, material costs, regulations, political interference, corruption, and labor shortages, while phase-specific risks involve delays, budget overruns, payment delays, and cancellations. The study revises the risk registers to improve risk management strategies. While the findings are context-specific to Sri Lanka, they may offer indicative insights for other developing countries facing similar crisis-driven disruptions. The practical implications extend to multinational and local companies, supported by data from 22 countries, offering a comprehensive framework for addressing construction industry challenges in volatile environments. The novelty of this study lies in its use of theoretical triangulation to align Classical Risk Management theory with real-world operational risk factors, revealing critical overlaps, behavioral influences, and contextual gaps in traditional frameworks.
Open Access
Driving Organizational Change In The Midst Of The Crisis: How Does It Affect Employee Performance?
(2021-01) Rajapakshe, W
The purpose of the study is to investigate how organizational change during a crisis influence employee performance, with special references to a virtual work setting and working from home. Primary data obtained from 295 employees from three commercial banks in Sri Lanka were selected through Stratified Simple Random Sampling. Descriptive statistics, linear regression analysis and multiple regression analysis are used for data analysis. The linear regression results explore that measures/variables such as changes in a communication system; leadership; Technology and Tolerance to change have a significant negative effect on employee performance, while the multiple regression analysis shows, only the changes in communication and leadership affect employees' performance during the COVID-19 pandemic. Data were limited to selected employees in three private commercial banks in Colombo, Sri Lanka using a self-structured questionnaire. The findings of this research rely on primary data collected from the grass root level. Also considering the response rate and sample size, there are limitations to generalize the findings. This research was restricted to four variables Changes in the communication system; Changes in leadership style; Technology advancement and Tolerance to change; impact of other factors that can influence employees' performance during the pandemic period did not fall under the scope of this study/were not covered. The impact of organizational change on employees' performance during COVID-19 is an under-researched area of study. Findings of this study can act as a guideline in future for managers to handle organizational change with lesser employee resistance to successfully manage where companies are forced to implement sudden changes.
Embargo
Exploring deceptive behavior in intra-organizational activities of teleworkers in the IT sector in Sri Lanka
(Springer Science and Business, 2025-07-04) Rajapakshe, W; Bangsajayah B.S.A
This study aims to explore and validate a conceptual framework based on socio-technical systems and information manipulation theories to understand how deficiencies in IT infrastructure and interpersonal distrust lead to communication breakdowns and foster deceptive behavior. The research examines this phenomenon, which became particularly pronounced as companies shifted to remote work during the COVID-19 pandemic. The study employs moderated regression analysis (MRA) utilizing the PROCESS macro model 7 to assess hypotheses concerning the mediated moderation effect of deception. Data was collected from a judgmental sample comprising 200 remote IT workers to probe their motivations for deceptive practices within virtual work environments. Research findings demonstrate that the moderated mediation index (the interpersonal trust index) is −.1894. Moderated mediation is statistically significant, not including zero, as indicated by the 95% confidence interval (−.2380 to −.1385). Interpersonal trust moderates the indirect effect of IT infrastructure on communication deception. These findings imply that teleworkers can effectively communicate information if companies provide the infrastructure. Interpersonal trust can increase communication even in inappropriate household environments. Employers should prioritize managing trust and maximizing human capital to create a win–win situation for the company and teleworkers. This study sheds light on the role of interpersonal trust in shaping the relationship between communication and deception, filling a gap in the empirical literature on virtual work environments in the post-pandemic landscape. It provides novel insights by demonstrating how organizational trust moderates communication dynamics and mediates the influence of both deceit and IT infrastructure provision.
Open Access
Factors Affecting Human Resources Management Policy Implementation in Small and Medium Enterprises (SMEs) in Sri Lanka
(Human Resource Management Academic Research Society, 2017-12) Rajapakshe, W
Policy implementation in SMEs related to Human Resource Management in Sri Lanka is often ignored because the issues are indirect and hidden. The main objective of this paper to review and understand theories and models related to the policy implementation and develop conceptual framework describing the factors affecting successful policy implementation in SMEs in Sri Lanka. Literature related to policy implementation as well as policy implementation models were analyzed and illustrated a conceptual framework. This framework directs attention to eight major variables that affect implementation of public policy. The three intervening variables showed that without implementing agency capacity, negotiation ability, and sector awareness, policy implementation might be weakened. Further, this conceptual model offers a blueprint for the successful policy implementation to solve the HRM issues in the SMEs in Sri Lanka.
Open Access
The Impact of Academic Procrastination, SelfEfficacy, and Motivation on Academic Performance: Among Undergraduates in Non-State Universities in Sri Lanka
(Science Domain, 2021-02) Rajapakshe, W
The aim of this research study is to identify the relationship between Academic Procrastination, with students’ personality traits such as self-efficacy and motivation to determine the impact on academic performance among undergraduates in non-state universities in Sri Lanka. Data obtained from 381 students from three non-state universities in Sri Lanka were selected through Simple Random Sampling. Structural Equation Model was adopted to determine relationship between self-efficacy, motivation and academic performance mediating with academic procrastination. The findings revealed that Academic Procrastination is a mediator between self-efficacy and motivation and has a direct impact on academic performance. Moreover, the results revealed that self-efficacy and motivation do not have a direct impact on academic performance.
Open Access
Impact of Emotional Intelligence on Job Performances with the Mediation Impact of Occupational Stress
(South Asian Journal of Social Studies and Economics, 2021-10-05) Rajapakshe, W; Jayaratne, A. R. W. K
This study investigates the impact of emotional intelligence on the job performance of the banking employees in Sri Lanka with the mediation impact of occupational stress. The quantitative approach uses the confirmatory survey method, and it was verified. The data has been analyzed by using Structural Equation Modelling (SEM). The confirmatory factor analysis results, RAMSEA=0.089, CFI=0.920, and χ2/df, =3.437, show that the proposed conceptual model fit. The findings reveal that emotional intelligence has a direct effect of 0.385 on job performance and an indirect effect of 0.023 through the mediatory path of occupational stress, resulting in a total effect of 0.408, which is significant (p<0.05). Therefore partial mediation can be observed. Even though higher emotional intelligence leads to higher job performance, this positive impact is lowered due to the partial mediation effect of occupational stress. Therefore, it can be stated that to improve the banking employees' performance, and emotional intelligence can be used as a human resource management strategy.
Open Access
IMPACT OF OPERATIONAL LEVEL EMPLOYEES’HAPPINESS ON PERFORMANCE OF HOTEL INDUSTRY IN SRI LANKA
(Sabaragamuwa University of Sri Lanka, 2019-10-29) Dissanayaka, D. M. K. S; Malluwawadu, D. D; Mendis, W. N. M; Wickramarachchi, W. A. H. M; Rajapakshe, W
The purpose of this study is to identify the impact of operational level employees’ happiness on organizational performance based on the hotel industry in Sri Lanka. Basically, employee behavior is very critical for an organization. While employees are happy about their job it encourages them to get motivated and perform their job well. As a result, organization can gain performance-oriented results towards them. Happiness is measured by five attributes; job inspiration, organizations shared value, relationships, quality of work life and leadership. In addition, this research identified the employee happiness based on gender, age, marital status, education and years of service. Organizational performance is assessed based on the employee attitudes. Survey method used to collect data through a standard questionnaire. One of Sri Lankan largest hotel chain was selected through the convenient sampling and sample of this research was 350 operational level employees which selected through the random sampling. Pearson correlation, multiple regression analysis used to identify the relationship between independent and dependent variables. Statistical software called SPSS used to analyze the data.
Open Access
Impact of Stressors on Academic Performance among Female Students’ in Saudi Arabia
(DP Publications, 2017-04-04) Rajapakshe, W
This study examines the impact of stressors on academic performance among female students’ in Saudi Arabia. The problem was interpreted through the female students who are currently studying in a private colleges. The main objectives of this study were; to develop a causal model to identify the relationship between causes of stressors and its impact on academic performance among Saudi female students; to identify the type of stressors on undergraduate students’ academic performance and to test the develop model empirically to determine whether there is a relationship between stresses among undergraduate students with their academic performance. This study is a survey research, mainly relying on the collection and analysis of primary data through a questionnaire. Descriptive statistics especially mean and standard deviation used to identify level of the stressors and multiple regression model has used to analyze effects of stressors on academic performance. This study has fulfilled all these objectives as specified. The developed model has statistically tested and modified. Two hypotheses among three were accepted and third hypothesis was rejected. However, some variables have been eliminated from the models as a result of the lack of significance with the dependent variable, the students’ performance
Open Access
Investigation of Learning Style Preferences of Business Students in Saudi Arabia–using VAK Assessment Model
(Global Journals, 2018) Rajapakshe, W
This study focuses on investigation of learning style preferences of business students who enrolled in two different set of course modules; descriptive and mathematical. This study is crosssectional research depends on primary data gathered from a business student who studies in a state university in Saudi Arabia. The purposive sampling methods used to select the sample and VAK modality questionnaire was used to collect data. The Cronbach’s alpha for three styles; visual learner, auditory learner, kinesthetic learners was respectively 0.83, 0.80, and 0.77. Percentages were calculated to determine students’ desirable learning style, and chi-square test and independent sample t-test were conducted to discover the difference between learning style of descriptive courses and mathematical courses. It has revealed that both groups of students prefer multimodal more than unimodal. The highest unimodal preference was the visual style for both groups of students. Independent sample t-test results showed that there was no difference between the two groups of students.
Embargo
Learning Style Preferences of Business Students in Saudi Arabia
(IGI GLOBLE Scientific, 2024) Rajapakshe, W
This chapter describes different types of learning style models It further explores Saudi Arabian business students' behavior regarding their preferences for different learning styles, as defined by the VAK learning styles model. 138 respondents who registered for theoretical courses and 128 for mathematical courses participated in the study. The data was gathered using a VAK modality questionnaire. The analysis indicated an apparent inclination towards multimodal learning compared to unimodal learning, with visual learning being the most favored unimodal mode. Moreover, the results of the independent sample t-test reveal no statistically significant difference in preferences among students enrolled in theoretical modules and those enrolled in mathematical modules.
Open Access
Relationship between Core Self-Evaluation and Academic Procrastination among Female Students in Saudi Arabia
(International Journal of Human Resource Studies, 2018-06-27) Rajapakshe, W
Four personality traits of core self-evaluation are used to describe human character and their behavior. Personality comes from within the person and remains consistent throughout his or her life. Therefore, many research papers and academic studies were carried out to understand personality and its connection to academic related behavior. This study is examined the relationship between personality dimensions and academic procrastination. This is a survey research primarily rely on data collected from undergraduate students. For this research, female undergraduates from Universities in Saudi Arabia were selected. To select the sample, three private universities are selected from the eastern province randomly and then 160 students randomly chosen for the test. The data collection is conducted by using online survey website that is only given to the selected students. The dependent variable in the analysis is the measure of academic procrastination of female Saudi students in private universities and independent variables are four personality traits defined under the core self-evaluation; self-esteem, locus of control, generalized self-efficacy and emotional stability. Collected data is analysed through; mean, standard deviation, correlation, and regression analysis. The results of the study obtained proved that there is a significance negative relationship between self-esteem, generalized self-efficacy and emotional stability and students’ academic procrastination behavior. Also, there was a slightly positive relationship between a locus of control and students’ procrastination behavior. However, according to the regression analysis all four personality traits are significant but show negative impact on students’ procrastination behavior.
Open Access
The Relationship between Internship Programs and Employability: With Special Reference to BBA Graduates of Non State University of Sri Lanka
(Human Resource Management Academic Research Society (HRMARS), 2018-12) Rajapakshe, W; Meththananda, K. A. N. N; Apsara, T. G. U; Yapa, Y. M. U. J; Shanthirathne, K. U. N; Weerarathna, R. S
Internship program is a strategic initiative which has been implemented by tertiary education institutes to improve the employability of graduates as the graduates’ unemployment has become a International Journal of Academic Research in Business and Social Sciences critical issue especially in the Sri Lankan context. This study examines the relationship between internship programs and graduates’ employability with the perspective of Business Management graduates who have recently passed out from the Sri Lanka Institute of Information Technology. The paper has revealed that internship programs have a strong positive relationship with graduates’ employability. Further the paper reveals that technical skills which they have gained through internship programs have the strongest relationship with their employability, therefore their perception is that technical skills have the most impact towards their employability. Also the paper presents that they agree that their intention for lifelong learning has been improved by internship programs. Ultimately the study has been able to reveal that internship programs have a strong relationship with graduates’ employability which is the ultimate objective of the study.
Open Access
The Role of Micro Finance Institutions on the Development of Micro Enterprises (MEs) in Sri Lanka
(South Asian Journal of Social Studies and Economics, 2021-01-13) Rajapakshe, W
Aim: The study investigates the impact of microfinance practices on the growth of microenterprises (MEs) concerning the Central Province, Sri Lanka. It has been discovered that the growth of microbusinesses is dependent on gender, age, education level and nature of the industry. Design/Methodology/Approach: Multinomial Logistic Regression models was applied in this study. Multinomial logistic regression is frequently used for the analysis of categorical response data with continuous or categorical explanatory variables. Parameter estimates are usually obtained through direct maximum likelihood estimation. Two models were used to test the hypothesis concerning the three practices, micro-credit, training and advisory services. Primary data were obtained from 200 registered microenterprises (ME) owners in the Central Province through convenience sampling methods. Data collection was conducted using a self-structured questionnaire. Results and Conclusion: According to the results, microfinance practices have a significant relationship with the development of MEs, while Microcredit and advisory services have a significant impact on the development of MEs. Training programmes have not significantly impacted on the development of MEs. The research concludes that microfinance as a whole educates and helps to develop micro financed micro-scale enterprise businesses and positively impact those families in the Central Province, Sri Lanka. Research limitations/implications: Data were limited to select only one province in Sri Lanka out of nine using a self-structured questionnaire. Also considering the response rate and sample size, there are limitations to generalize the findings. This research was restricted to three variables micro-credit; Training and Advisory services impact of other factors that can influence the growth of MEs did not fall under the scope of this study. Originality and Value: The impact of microfinance practices on MEs growth in Central Province in Sri Lanka is an under-researched area of study. The findings of this study can act as a guideline in the future for decision-makers to identify factors that influence more on MEs development.
Open Access
Screening patients with tuberculosis for diabetes mellitus in Ampara, Sri Lanka
(International Union Against Tuberculosis and Lung Disease, 2015-06-21) Rajapakshe, W; Isaakidis, P; Sagili, K. D; Kumar, A. M. V; Samaraweera, S; Pallewatta, N; Jayakody, W; Nissanka, A
Given the well-known linkage between diabetes mellitus (DM) and tuberculosis (TB), the World Health Organization recommends bidirectional screening. Here we report the first screening effort of its kind from a chest clinic in the Ampara district of Sri Lanka. Of 112 TB patients registered between January 2013 and October 2014, eight had pre-existing DM. Of those remaining, 83 (80%) underwent fasting plasma glucose testing, of whom two (2%) and 17 (20%) were found to have diabetes and impaired fasting glucose, respectively. All of these were enrolled in care. Screening TB patients for DM was found to be feasible at the district level. Further studies at the provincial/country level are required before making any decision to scale up bidirectional screening.
Open Access
Usage of Information Technology on Employee Commitment: Airport & Aviation Industry in Sri Lanka (AASL)
(SCIENCEDOMAIN international, 2019) Tissera, P. V. S; Rajapakshe, W; Abeyrathna, A. G. G. S
Aims: The objective of the study was to examine how Information Technology (IT) affects the commitment of employees in Airport & Aviation Industry in Sri Lanka (AASL). Study Design: This study is primarily a survey research, relying mainly on the collection and analysis of primary data collected through a questionnaire. Methodology: Based on the review of theoretical background and the literature and exploratory interviews with the participants, three determinant on commitment were identify in this study, including usage of IT, IT infrastructure, IT knowledge management. The population of study constituted of 4000 employees in 19 departments in AASL as a population of interest. The study employed purposive sampling method to select six department from 19 in the population and then random sampling method was used to select 250. Structured questionnaires were used in collecting data. The results of Cronbach’s alpha values are greater than 0.7 for all variables. To analysisdata, descriptive statistics, correlation analysis, ANOVA and multiple regression analysis were used. Results: Four hypotheses were tested and all were accepted. Results indicate that employee background on IT, IT infrastructure and IT knowledge management are affecting by 50.4 percent to employee commitment. In addition, results showed that there is a positive and moderate relationship between employee background on IT and IT knowledge management with employee commitment. Moreover, there is a positive and weak relationship between IT infrastructure and employee commitment. The study concluded that Employee background on IT, IT infrastructure and IT knowledge management factors take part in a critical role in influencing the level of employee commitment is a conclusion that was made.