Browsing by Author "Yapa, S. R"

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Open Access
Factors Influencing Digital Transformation Success: A Study on a Sri Lankan Commercial Bank
(Emerald Publishing, 2022-12-01) Madanayake, S; Yapa, S. R
The purpose of this research was to identify the most influencing factors to the success of Digital Transformation (DT) journey of a commercial bank in meeting the digital savvy, dynamic customer demand in the banking business. The study has focused on the predominant stages of DT, various theoretical models related to DT, the influence of the DT over banking industry, benefits, challenges, and barriers of DT along with various internal factors influencing success of DT. The expansion of the DT phenomenon at national level over the years with the regulatory influence has urged Commercial Banks to digitally transform to be in the competition. The low success rate reported consistently for a considerable period in the selected commercial bank was identified as the research problem for the study. The respondents have been selected from the population of managerial level employees and the scaling down of DT success had been concentrated on the empirically used “Digital Maturity Model”. The conceptual framework consists of four independent variables contributing to DT success most cautiously selected by researcher from the previous literature on the higher frequency in simultaneous research. The Author recommends the strategies and measures to increase the low success rate reported in the DT initiatives of the Banks such as (1) Recognizing change and urgent response (2) Strategic alignment (3) Reinvigoration of culture (4) Training and upskilling workforce (5) Business perspective technology disruption (6) Significance on data culture and (7) Digital product development. The research significantly covers the theoretical gap in the DT discipline in local context and by assessing the internal factors subject to inside-out approach anticipating making a reference to support sustainable future growth in the digital business in the banking industry despite the limitations of individuals researching on a typical discipline like DT.
Open Access
Improving innovation performance by convergence in open innovation
(University of Sri Jayewardenepura, 2018) Yapa, S. R; Senathiraja, R; Kauranen, I
Open innovation, which encourages firms to use external knowledge and external partners to accelerate innovation, has become a popular approach among organisations globally. Researchers have highlighted multiple benefits that open innovation offers. Extant literature often discusses factors of open innovation that increase innovation performance. However, open innovation does not always bring higher innovation performance and reasons for this are not adequately addressed in the existing literature. The objective of this research study is to increase understanding of factors that can hinder innovation performance in open innovation implementations. Special attention has given to convergence. In this case, convergence refers to alignment and coordination between innovation partner firms. The empirical data for this research study will be gathered from software firms in Sri Lanka. The background for this study is the software firms in Sri Lanka which have not reached the expectation that have been placed on them.
Open Access
Improving Innovation Performance by Convergence in Open Innovation: Evidence from Software Firms in Sri Lanka
(Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, 2018-09-26) Yapa, S. R; Senathiraja, R; Kauranen, I
Open innovation, which encourages firms to use external knowledge and external partners to accelerate innovation, has become a popular approach among organisations globally. Researchers have highlighted multiple benefits that open innovation offers. Extant literature often discusses factors of open innovation that increase innovation performance. However, open innovation does not always bring higher innovation performance and reasons for this are not adequately addressed in the existing literature. The objective of this research study is to increase understanding of factors that can hinder innovation performance in open innovation implementations. Special attention has given to convergence. In this case, convergence refers to alignment and coordination between innovation partner firms. The empirical data for this research study will be gathered from software firms in Sri Lanka. The background for this study is the software firms in Sri Lanka which have not reached the expectation that have been placed on them.
Open Access
The role of Sequential Coherence in Open Innovation: A qualitative inquiry
(UoM Conferences, Faculty of Business Research Unit (ICBR), 2019-08-15) Yapa, S. R; Senathiraja, R; Poesche, J; Kauranen, I
Open innovation is a popular strategy among business firms to accelerate innovations. However, open innovation does not always increase innovation performance. Extant literature provides inconsistent and inconclusive arguments in respect of the relationship between open innovation practices and innovation performance. Existing theories mostly have an internal focus and fall short of explaining why some firms succeed in open innovation initiatives and why others fail. Open innovation is about knowledge flows. To understand how boundary conditions influence knowledge flows we made a qualitative inquiry by studying open innovation initiatives of five Sri Lankan firms. Under open coding, we reviewed data collected from lengthy discussions with key people in those firms to identify few general categories of information. Further analysis on this using axial coding revealed three factors that influence knowledge flows. We bundle those factors and describe as sequential coherence which can explain why some succeed while others fail in open innovation. Sequential coherence is measured through the push and the pull effects by willingness and ability of the participants of teacher firm and the preparedness and ability of the participants from the student firm respectively. We trust that our findings bridge a gap in open innovation literature. These initial findings could be generalized through a quantitative study with larger samples. Managerial implications of the finding is that ability to scan the entire chain of knowledge flow across boundaries and taking corrective measures for any bottlenecks or hindrances observed can bring better results from open innovation initiatives. Further, sequential coherence leads to multiple research opportunities in furthering our knowledge in open innovation.
Open Access
Sequential Coherence: A Novel Determinant of Open Innovation Performance
(Scientific Research Publishing, 2019-09-05) Yapa, S. R; Senathiraja, R; Poesche, J; Kauranen, I
Despite its popularity as a strategy to accelerate innovations there is evidence that open innovation does not always increase innovation performance. Extant literature provides inconsistent and inconclusive arguments in respect of the relationship between open innovation practices and innovation performance. Existing theories mostly have an internal focus and fall short of explaining why some firms succeed in open innovation initiatives and why others fail. Open innovation is about knowledge flows. We argue that boundary conditions matter in innovation performance and sequential coherence can explain why some succeed while others fail in open innovation. A qualitative inquiry we made reveals that sequential coherence that facilitates the knowledge transfer at boundary level influences innovation performance in open innovation initiatives. Sequential coherence is measured through the push and the pull effects by willingness and ability of the participants of teacher firm and the preparedness and ability of the participants from the student firm respectively. We trust that our findings bridge a gap in open innovation literature. These initial findings could be generalized through a quantitative study with larger samples. Managerial implications of the finding is that ability to scan the entire chain of knowledge flow across boundaries and taking corrective measures for any bottlenecks or hindrances observed can bring better results from open innovation initiatives. Further, sequential coherence leads to multiple research opportunities in furthering our knowledge in open innovation.