(SLIIT Business School, 2023-12-14) Kumarasena, N; Rathnayaka, C; Dayawansha, P; Maduranga, S; Pathirana, G; Ehalapitiya, S; Krishan, G; Kulawardena, R
This systematic literature review delves into the dynamic realm of internal
communication between leaders and Generation Z employees, aiming to elucidate the expectations
of this emerging workforce and explore strategies to elevate organizational productivity. In an era
marked by rapid technological advancements and shifting workplace dynamics, understanding,
and adapting to Generation Z's communication preferences becomes imperative for fostering a
thriving work environment. This review critically examines existing literature, synthesizes key
findings, and proposes insights that leaders can leverage to optimize internal communication
practices, ultimately boosting employee productivity in the contemporary workplace.
