2nd International Conference on Sustainable and Digital Business [ICSDB] 2023

Permanent URI for this collectionhttps://rda.sliit.lk/handle/123456789/3955

Browse

Now showing 1 - 20 of 33

Open Access
Reputation of Entrepreneur Mediates the Business Performance: A Study of Women-owned Small Enterprise in Sri Lanka
(SLIIT Business School, 2023-12-14) Gunawansha, N; Rajapaksha, N; Witharana, N; Ishara, N; Wisenthige, K; Pathirana, U
This study intends to examine the impact of entrepreneurial network relationships on the success of women-owned small enterprises (WOSEs) in Sri Lanka. Knowledge sharing, innovation, transaction cost, and market opportunities all play a significant role as the network relationship's independent variables, with reputation representing as a mediator for the impact of innovation on women-owned small enterprises' performance. The present study used partial least square (PLS) structural equation modelling to examine the constructed hypotheses technique to examine the impact of entrepreneurial network relationships on WOSEs performance. The data used in this study is primary data collected from 384 women entrepreneurs registered in the chamber of commerce in Sri Lanka using a simple random sampling technique. The findings show that there is a significant positive impact of transaction cost, reputation, market opportunity, and knowledge sharing, on the performance of WOSEs. Innovation as a mediator also positively and significantly mediate the impact of knowledge sharing on performance. It implies that innovations strengthen the impact that knowledge sharing does on business performance. The findings of this study highlight the policymakers to take steps to improve the collaboration between other businesses which will indirectly improve the entrepreneurial network and ultimately improve the performance of WOSEs. Consequently, network relationships afford enterprises the opportunity to leverage embedded linkages to mitigate their vulnerabilities and attain economic benefits. Future studies could focus on businesses other than women-owned enterprises to examine the impact of entrepreneurial network relationships on small enterprise performance in Sri Lanka. Hence future research should establish how the entrepreneurial networks can help businesses to enhance competitive advantage and thus the performance of women owned enterprises.
Open Access
Social Media Referral Marketing and Consumer Engagement in Sri Lanka's Cosmetics Industry: Unravelling the Moderating Impact of Social Ties
(SLIIT Business School, 2023-12-14) Rajapaksha, A; Sumanasinghe, D; Dharmasiri, T; Dasanayake, A; Jayasuriya, N; Jayasinghe, P
The aim of this research is to examine the influence of many variables, including brand, rewards, and celebrity endorsement, on consumer participation in social media referral marketing campaigns in the cosmetic sector. Furthermore, this study investigated the moderating effect of social ties on the influence of these factors on consumers' propensity to participate in referral marketing initiatives. A self-administered survey questionnaire was utilized to collect a total of 384 responses from individuals in Sri Lanka who utilize WhatsApp, Instagram, Facebook, and Linkedin. The researchers employed a convenience sampling strategy to choose the sample. The researchers conducted the final data analysis utilizing a structural equation model. The findings of this study indicate that the influence of brand and rewards on customer willingness to participate is greater compared to the impact of celebrity endorsement. Furthermore, based on the findings, it can be concluded that the presence of a social tie moderates only the impact of brand on customer willingness to participate, and it does not moderate the impact of rewards and celebrity endorsement on customer willingness to participate. This study corroborates certain findings from prior research while also presenting contradictory outcomes. Implications and suggestions for future research are discussed.
Open Access
Paddy Disease Identification and Impact Calculation Using Machine Learning
(SLIIT Business School, 2023-12-14) Sandeepanie, N; Rathnayake, S; Gunasinghe, A
Rice is a crucial staple crop globally, providing over half of humanity's caloric intake. It supports the livelihoods of small-scale farmers and landless laborers worldwide. With the growing population, there is a high demand for rice production. Sri Lanka is renowned for its high- quality rice and has a long history of paddy cultivation. However, not all the country's 708,000 hectares of land dedicated to paddy cultivation are utilized due to water scarcity and unstable terrain. The objective of this paper is to explore the ways of enhancing the quality of the paddy crop during its vegetative phase by early identification of diseases through the utilization of emerging technologies. The vegetative phase constitutes a critical stage in the growth of paddy, exerting significant influence on the overall yield, resistance to pests and diseases, nutrient assimilation, and the environmental implications of agricultural practices. The primary emphasis of this paper is to identify diseases to which paddy crops are susceptible during the vegetative phase and subsequently present avisual representation of their locations on a map, serving as the output for end-users. Early identification of paddy diseases is crucial for effective crop management and high yields. These diseases, caused by different pathogens, can significantly hinder plant growth and productivity if not detected and treated promptly. Identifying them early allows farmers and experts to take timely and targeted actions, like applying suitable fungicides or implementing cultural practices, to control their spread and minimize crop damage.
Open Access
Changing Paradigms of Supply Chains
(SLIIT Business School, 2023-12-14) Venkatesh, V. G.
There has been a paradigm shift in the functioning of global supply chains, particularly in thepost-pandemic era. This shift is characterized by the convergence of technology. deployment, geopolitical dynamics, and an increased awareness of environmental and social responsibilities. These transformative changes compel businesses to navigate a complex. web of challenges while simultaneously creating many opportunities for global supply chains. This includes delegating responsibilities to the supplier side, empowering suppliers, and promoting digital supply chain networks.
Open Access
The Role of Inter-organizational Knowledge Transfer on the Sustainable Development of the Coastal Tourism Industry: A Preliminary Study from Sri Lanka
(SLIIT Business School, 2023-12-14) Samaradheera, A
This preliminary research aims to examine the impacts of actively using knowledge transfer among inter-organizations related to the coastal tourism industry to promote sustainable development implementation. This research project is an exploratory, qualitative study focusing on knowledge transfer practices from an inter-organisational perspective in the context of sustainable coastal tourism in Sri Lanka. Moreover, a qualitative approach is used in this research. Participants chose from academic, government, industry, and coastal community clusters. The researcher chose industrial and coastal community participants from the Hikkaduwa district. Hikkaduwa was chosen because it was one of the primary coastal tourism destinations in this island nation, and overdevelopment, environmental degradation, and civil war threaten this once vibrant and robust coastal ecosystem and tourism-dependent economy. Data was collected via online and in-person interviews. This study uses a reflexive thematic analysis approach to analyze the data from the coastal-related stakeholders’ views, opinions, knowledge, and experiences. Further, it addresses the lack of prior exploratory research in knowledge transfer, the interorganizational perspective of the Sri Lanka coastal tourism industry and the need for theories, and strategies implications in this area, which has been a lack of focus by academics. Further, this research develops a conceptual framework based on the quintuple helix model. This model demonstrates the importance of healthy interaction and calls for collective interaction and knowledge transfer through education systems, political systems, economic systems, social systems, and the natural environment (Hartanto et al, 2021). Hence, the research contributes to both practice and theory in different ways.
Open Access
Parental Involvement, Demographic Factors, and its Effects on the Academic Success of Undergraduates in Sri Lanka
(SLIIT Business School, 2023-12-14) Delpitiya, A; Paththuwearachchi, D; Jayalath, W; Mendis, T; Karunarathna, N; Wickramarachchi, C
Parental involvement plays a pivotal role in the lives of their offspring. Education is a highly regarded aspect at present. Parents are concerned about their children and their education. In Sri Lanka, parents are involved in their children's academic lives. Therefore, common knowledge is that parental involvement impacts the academic performance of undergraduates, this phenomenon has not yet been conducted in the Sri Lanka context. Hence, to fill this empirical gap, this study aims to understand whether there is an impact of parental involvement and demographic factors on the academic success of undergraduates. Data were collected from state and private university undergraduates in the Western Province through a simple random sampling technique. The questionnaire was developed through a thorough analysis of the past literature available in the related field. Data were analyzed through Statistical Package for Social Science (SPSS). Through analysis, it was found that there is insufficient evidence to prove that there is a significant impact of parental involvement on undergraduates. While the result deviates from common expectations, distanced parent-child relationships in the modern era may have caused this result. In addition to the contribution to the body of knowledge, this study assists educational institutions in policy implementation and parents and teachers in parenting and teaching respectively. Further, this study can be further extended with comprehensive coverage of undergraduates and getting the opinions from parents' side as well.
Open Access
Identifying the Factors Influencing Customer Satisfaction; A Case Study on ABC Bank PLC, Sri Lanka
(SLIIT Business School, 2023-12-14) Gunasekara, T. P. A. D.; Mendis, P. H. P. B.; Perera, H. G. N. D.; Malshan, U. B.; Rajapaksha Yapa, S; Kothalawala, C
This study aims to determine the specific factors that influence Customer Satisfaction in the banking sector of Sri Lanka because the economic growth and stability of a country depend on the soundness of its banking sector. The sole participants in this research are clients of ABC Bank in the Colombo district. The technique is based on primary data gathered using a wellstructured questionnaire. A hundred individuals were chosen at random from the database of ABC Bank. The respondents of the study are existing ABC Bank customers living in the Colombo district aged between 18-40 years. Descriptive statistics and correlation analysis were used in the examination of the data that was gathered. According to the findings, customer happiness may be affected by Service Quality, accessibility, product pricing, and e-banking. The management of the bank should determine the elements that might reduce Customer Satisfaction and work to improve them while simultaneously enhancing the variables that can boost customers.
Open Access
Lean Tools to Improve Efficiency and Effectiveness in Sri Lankan Private Hospital Sector
(SLIIT Business School, 2023-12-14) Patabendige, D.I.K.; Udugampola, N.C.; Wickramathunga, K.G.; Dilshan, S.A.S.; Karunarathna, N.; Shamila, A.K.P.P.
Lean tools can be identified as one of the main practices that are being used in different industries around the world to enhance the efficiency and effectiveness of the organizational process while adding value to the end customers. When it comes to the private medical sector in Sri Lanka, it is important to uplift the quality standards to ensure customer satisfaction and to become helpful to the public medical sector, and implementing lean practices can be an ideal way to uplift the private medical sector in the country. This paper aims to examine the practical applications that can be used to enhance the impact of lean practices in the supply chain function of the private hospital sector in Sri Lanka. The authors gathered data from in-depth interviews conducted with supply chain professionals such as executives and managers of the private hospital sector and focused more on the suggestions of the interviewees on improving the impact of lean practices on the supply chain system of the Sri Lankan private hospital sector. The final results and conclusions of the study are extracted through thematic analysis which is used to evaluate data gathered through in-depth interviews and the practical applications that can be implemented in the private medical sector to maximize the effectiveness of current lean supply chain practices in the Sri Lankan private hospital sector which provides a considerable impact on the overall performance of the private healthcare sector of the country such as value stream mapping, Focus PDCA, Improve Staff engagement and Reduce medical errors has been identified as the findings of the study which can be beneficial in terms of reducing organizational cost, improving service quality and, eliminating wastage while enhancing overall organizational performances.
Open Access
Beyond Gender Diversity: Two Shades of Women Directors and Bank Cash Holdings
(SLIIT Business School, 2023-12-14) Abid, A; Younas, A
Drawing upon the precautionary savings theory and agency theory, the researchers present two competing hypotheses to examine the influence of women directors, critical mass, and the attributes of women directors (specifically, educational expertise in terms of level and type, and financial expertise) on decisions related to bank cash holdings. Utilizing a dataset comprising 1375 observations representing 187 Asian commercial banks spanning from 2011 to 2019, it is discovered that women directors (as well as a critical mass of women directors) exhibit a negative correlation with bank cash holdings, supporting the agency problem-based explanation. These findings remain robust across alternative econometric specifications and varied measures of cash holdings. Concerning the impact of educational expertise, results from the Generalized Method of Moments (GMM) analysis indicate that women directors with a high level of education reduce the level of cash holdings, and those with qualifications in business/accounting/finance also decrease the level of cash holdings when measured by CASH1. Notably, the results reveal that women directors with a financial background increase excess cash holdings, aligning with the precautionary savings-based explanation. The findings contribute valuable insights to the ongoing global discourse on gender diversity and its ramifications for the banking sector.
Open Access
Factors Impacting Job Satisfaction of Female Academic Staff in Sri Lankan State Universities
(SLIIT Business School, 2023-12-14) Edirisinghe, G; Serasinghe, I; Amarasinghe, S; Galappatti, D; Wisenthige, K; Jayathilake, T
The purpose of this research is to investigate the critical factors impacting job satisfaction of female academic staff in state universities. With a rising number of women entering academia, it is critical to identify the factors that contribute to their job satisfaction to build an inclusive and supportive work environment. Using a comprehensive literature review, survey questionnaires, this research investigates numerous factors that affect job satisfaction of female academic staff. The study was adopted a quantitative-method approach to gather data from a diverse sample of female academic staff members from various state universities with structured questionnaire is administered to a representative sample of female academic staff to gather quantitative data on their job satisfaction levels and identify key factors influencing their contentment at work. Using 330 sample size for the research according to the morgan table and using smart pls software for the data analysis. Data analysis method is structural equation modelling. According to the study's findings, several major factors have a substantial impact on the job satisfaction of female academic staff members in state universities. When it comes to their overall job satisfaction, work-life balance stands out as a key factor, with many participants citing difficulties juggling their professional and personal obligations. The study also emphasizes the value of inclusive and encouraging work environments and employee dedication. The results of this study have broad repercussions. Institutional leaders and politicians can conduct targeted interventions to improve working conditions and promote a more inclusive and supportive environment by studying the factors impacting job satisfaction among female academic staff at state universities. With a particular focus on the experiences of female academic workers, this study adds to the body of knowledge on job satisfaction in academia.
Open Access
Influencing Factors of Resilience of Construction Supply Chains: A Case of SMEs in Sri Lanka
(SLIIT Business School, 2023-12-14) Manchanayake, M; Bandara, M; Sandhakirani, C; Bandara, W; Madhavika, N; Jayasinghe, M; Ehalapitiya, S
This research paper aims to explore the factors influencing supply chain resilience in Small and Medium-sized Enterprises (SMEs) operating within Sri Lanka's construction industry during economic crises. The study employed a qualitative approach. Data were collected using purposive sampling with a sample size of eight SMEs in the construction sector registered under the National Enterprise Development Authority of Sri Lanka. Using structured interviews, data were collected, and the responses were analysed using the Manual Thematic analysis procedure. The study findings states that collaboration, entrepreneurial orientation, internal integration, and outsourcing have been the main factors that have contributed to making the Sri Lankan construction supply chains resilient during Economic crisis. Therefore, it is recommended for the construction firms to focus and improve the presence of these factors in their respective supply chains, to make the supply chains more resilient. This study's significance lies in its focus on construction SMEs in Sri Lanka, offering insights from the perspective of manufacturers, which has been relatively unexplored in existing resilience related research. Although some research articles do touch upon this area, mostly these studies have been conducted in developed nations. Thus, this study contributes to the scant Sri Lankan supply chain resilience literature. Sri Lanka is making strong efforts to support its economy to combat the economic downturn and stabilize. Therefore, the findings of this paper will undoubtedly be useful for the Sri Lankan construction sector while aiding the country to flourish again.
Open Access
Impact of Dynamic Capabilities on Business Performance of SMEs during an Economic Crisis with reference to Western Province
(SLIIT Business School, 2023-12-14) Haputhanthri, H; Jayawickrama, U; Lakma, L; Sellahewa, E; Wisenthige, K; Jayathilake, T
The current economic crisis which is experiencing has a significant impact on the development and performance of most SMEs, making their existence even more susceptible. In the face of the current economic crisis, Dynamic capabilities (DCs) can be utilized as a survival mechanism to help organizations to increase the value of their businesses, get competitive advantages, and increase business performance in a changing business environment. Therefore, the purpose of this paper is to analyze the impact of three dimensions of DCs which are sensing, seizing, and reconfiguring on the business performance of SMEs during this economic crisis. In addition, this study investigates how DCs could impact business performance through Information technology (IT) adoption as a moderator. The quantitative approach is adopted, where a cross sectional survey was utilized to collect primary data from SMEs. Findings of the study based on a sample of 380 SMEs in western province and stratified random sampling method was utilized to select participants. Structural Equation Modeling (SEM) was used to analyze data by using Smart PLS 4 software. The results revealed that only sensing and reconfiguring capabilities have a significant impact on SMEs’ performance and IT adoption moderates the relationship between DCs and business performance during the economic crisis. Therefore, this study provides a great effort to quantitatively investigate the impact of three procedures of DCs and the moderate effect of IT adoption during the economic crisis. Furthermore, it conveys a better understanding of how SMEs could deploy their DCs to ensure higher levels of performance in periods of crisis. The results of this research will pave a path for them to successfully take effective strategic decision on the SMEs.
Open Access
Investigating the Connections between Alcohol Use, Mental Health, and Undergraduate Academic Achievement in Sri Lanka
(SLIIT Business School, 2023-12-14) Vandhana, R.D; Anuja, A.L; Zuha, A.R.F; Samarasinghe, S.L; Sannasooriya, K.H; Jafzan, M.J.A
Alcohol and mental health problems are becoming more common among university students. During university activities, students use alcohol to ease the pressure on their mental freedom. The primary goal of this study is to have a look at how alcohol usage and depression affect university students' academic performance. Students face issues like skipping classes, late assignments, and dropping GPA due to substance abuse and mental health issues. The main purpose of this research is to investigate how alcohol use and mental health affect the academic performance of university students. A mixed-method approach was used, including online questionnaires, surveys, and interviews. The study found a significant link between binge alcohol consumption and academic performance, with factors like peer influence, coping mechanisms, and academic stress influencing this relationship. The study emphasizes the need for universities to address this relationship and recommends measures and awareness programs to reduce stress and improve student health in Sri Lanka. The study analyses data using correlation and thematic analyses and utilizes the Alcohol Use Disorders Identification Test (AUDIT) to determine alcohol intake levels.
Open Access
Time Series Model to Forecast Fresh Coconut Exports from Sri Lanka
(SLIIT Business School, 2023-12-14) Suban, K; Hettiarachchi, S. N.; Himaanthri, S.; Aththachchi, S. D. F.; Wickramarachchi, C. N.; Peiris, T. S. G.
Coconut accounts for approximately 12% of all agricultural produce in Sri Lanka with the total land area under cultivation covering 409, 244 hectares ranking second to rice production. The primary regions for coconut cultivation are the Puttalam and Kurunegala districts in North- Western Province and Gampaha district in the Western Province, forming what is known as the Coconut Triangle. This region accounts for 232,270 hectares (50.94%) of the overall coconut cultivation area. The remaining coconut cultivation areas are found in the Southern Province, specifically in the districts of Galle (13,833 hectares), Matara (14,946 hectares), and Hambantota (25,837 hectares), and in non-traditional regions of the Eastern and Northern provinces. The annual coconut production varies between 2,800 to 3,000 million nuts. Having advanced knowledge of exporting coconuts offers numerous advantages to Sri Lanka, particularly in terms of establishing forward contracts with other countries. Based on secondary data of annual fresh coconut exports from 1981 to 2020 obtained from the Coconut Development Authority (CDA) of Sri Lanka, the paper developed ARIMA (2,1,0) model to forecast export. The model was selected out of three parsimonious models which were identified from the Sample Autocorrelation Function (ACF) and Partial Autocorrelation Function (PACF) of the stationary series and a comparison of significant parameters and lowest values of Akaike Information Criterion (AIC), Schwarz Bayesian Information Criterion (SBIC) and Hannan-Quinn Information Criterion (HQIC). The errors of the fitted model were found to be random and constant variance. The model was validated using 2021 and 2022 data. The percentage errors for 2021 and 2022 are 20.23% and -29.57% respectively. The predictions for 2023 and 2024 are 14696 and 15052 respectively. The model can be used effectively by the Coconut Development Authority for decision-making. However, it is suggested to develop the model further to reduce the percentage error.
Open Access
The Appropriateness of Organizational Structure for Project Performance: An Exploratory Study of Public Sector Organizations in Sri Lanka
(SLIIT Business School, 2023-12-14) Bandara, G
The objective of this paper is to explore the most appropriate type of structure that can improve project performance of public sector organizations in Sri Lanka. The study utilized the qualitative approach conducting ten structured interviews with project management administrators in the selected five public sector organizations and performing thematic analysis on the coded responses. According to the findings, of the five types of structures; functional, weak matrix, balanced matrix, strong matrix and projectized, strong matrix and projectized structures are advantageous to achieve project scope, time, cost, and customer satisfaction. Hence, the senior authorities at Sri Lankan public sector organizations must take actions to revise their existing structure into a strong matrix or projectized structure for achieving eminent project performance by fulfilling project scope, time, cost, and customer satisfaction.
Open Access
Shaping the Future of Business-Digital Transformation for a Sustainable Way Forward
(SLIIT Business School, 2023-12-14) de la Campa, A. A.
In a technologically driven era, the importance of digital transformation cannot be overstated. It has brought about significant changes in our society, revolutionizing the way we communicate, access information, and even the way we consume goods and services. Irrefutably, it’s embedded in every facet of our lives. Inclusive, accessible, and quality digital connectivity is the foundation of a flourishing economy and an informed society. It stands as the cornerstone of business productivity and resilience across all economic sectors, and is essential for the provision of public services, including education, healthcare, and finance. In 2022, mobile technologies and services have generated 5 percent of the global gross domestic product – adding $5.2 trillion to the economy and supporting 28 million jobs across the wider ecosystem.
Open Access
The Impact of Service Quality and Weather Condition on Tourists’ Guest Night Stays in Coastal Area of Sri Lanka: Perspective of Tourists
(SLIIT Business School, 2023-12-14) Koralage, B; Fernando, T; Nilakshika, T; Madhavika, N; Jayasinghe, P; Ehalapitiya, S
This study aims to explore tourists' perceptions of service quality and weather condition of guest night stays in Sri Lanka and how they influence tourists’ decisions regarding the duration of their guest night stays. This study employed qualitative approach, having the data collected using purposive sampling. Researchers conducted in depth interviews with 18 foreign tourists in Colombo and Galle coastal area of Sri Lanka. The study revealed that both service quality and weather condition are significantly impacting tourists' decision of duration of guest night stays. Longer stays were associated with higher levels of service quality, emphasizing the pivotal role of service delivery in attracting and retaining tourists. In addition, weather condition was identified to be a major factor in determining guest night stays in the coastal area of Sri Lanka. This research offers valuable insights into Sri Lanka's coastal tourism, emphasizing the significance of excellent customer service and environmental responsibility in attracting and retaining tourists. The study's practical implications enable industry experts and policymakers to formulate strategies for promoting eco-friendly practices, ultimately enhancing the overall traveller experience in the coastal regions of Sri Lanka. By examining tourists' perceptions of service quality and weather condition's impact on guest night stays in Colombo and Galle coastal areas, this study contributes to existing literature on tourism in Sri Lanka. The results underscore the significance of sustainable practices and exceptional service in attracting visitors and fostering longer stays. Ultimately, these insights can aid in the formulation of effective plans to strengthen eco-friendly tourism and enhance Sri Lanka's appeal as a preferred destination for international travellers.
Open Access
Exploring Disparities in Happiness Index Rankings: A Comparative Study between Selected Countries
(SLIIT Business School, 2023-12-14) Gevindhi, J; Dasanayaka, P; Dewappriya, R; Parinda, K
This study aims to investigate the impact of economic and certain social and governance factors on the happiness index, with a focus on estimating their relative contribution to disparities among groups of countries classified according to income levels (high, upper-middle, lowermiddle, and low). This study employs a multiple regression technique to analyse data collected from the World Bank database and the World Happiness Report spanning the years 2010 to 2019 to compare the four groups of countries categorized by the World Bank according to their income levels of each income group. The findings of this study show that healthcare expenditure and government effectiveness increase people’s happiness in all four groups of countries. Furthermore, the findings suggest that fiscal contribution matters for people’s happiness only in high income and upper middle-income countries. Additionally, infrastructure, government effectiveness, political stability and absence of violence and terrorism, rule of law and voice and accountability matter for the happiness of people in lower-middle income countries. All variables, except fiscal contribution, have a significant impact on the happiness of people in low-income countries. This paper is the first that analyses how economic and certain social and governance factors relatively impact happiness of peoples in selected four groups of countries that classified according to their all four income levels.
Open Access
Influence of IoT on Warehouse Management Performance in the Global Context: A Critical Literature Review
(SLIIT Business School, 2023-12-14) Perera, S; Pinto, A; Sewmini, H; Ulugalathenne, A; Thelijjagoda,S; Karunarathna,N
This systematic research paper explores the impact of Industry 4.0 technology, specifically the Internet of Things (IoT), on Warehouse Management Performance (WMP) in the worldwide logistics sector. IoT serves as a pivotal component in the paradigm shift towards Industry 4.0, facilitating the seamless storage, packaging, and distribution of commodities. By harnessing interconnected devices and data-driven insights, warehouses have undergone significant transformations since the inception of IoT technology. This study reviews state-of-theart literature on the influence of IoT on WMP, emphasizing the vital role warehouse operations play in ensuring the smooth functioning of the supply chain management process. Warehouse operations encompass aspects ranging from planning and layout to receiving, order picking, shipping, and distribution. To optimize warehouse operations, we conduct a comprehensive literature assessment using Scopus as our primary database. The findings from this systematic review indicate that the integration of IoT technologies such as RFID, QR codes, scanners, and Warehouse Management Systems (WMS) can substantially enhance warehouse management performance. These technologies provide real-time data, predictive maintenance, and improved inventory accuracy, resulting in increased operational efficiency, reduced operational expenses, and improved customer satisfaction. Additionally, the IoT framework combines big data, blockchain, cloud computing, and wireless sensor networks to tackle key challenges related to data storage, retrieval, and utilization. This integration significantly improves the effectiveness of the warehouse management process and facilitates data-driven decision-making. Furthermore, IoT's communication capabilities enhance efficiency and reduce costs in warehouse operations. In conclusion, this systematic review underscores the transformative potential of IoT technology in the global logistics sector. It highlights the importance of technological integration, data-driven decision-making, and smart packaging solutions. Recognizing the disruptive effects of IoT on the logistics industry, it emphasizes the need for companies to adopt and leverage IoT technologies to remain competitive and agile in the evolving global supply chain landscape.
Open Access
Agent-Based Gamified Learning Environments for Data Science Education
(SLIIT Business School, 2023-12-14) Jayalath, N; Rajapakse, C
Because of the rapid advancement of technology and the increasing importance of the inferences that can be drawn from the big data available in organizations, modern organizations require managers and data Analysts who are capable of data-driven decision-making. But data science students need a natural environment when it comes to learning data-driven decisionmaking, especially when it comes to predictive and prescriptive analytics. Due to costs and other associated risks in a natural organisation setting, it is hard for educational institutions to teach these aspects of decision-making for data science students. Even Though gamification has been implemented in the data analysis domain in various forms, the field still requires a suitable environment to learn predictive analytics interactively for the students. Even though Researchers have identified that Gamified learning environments can improve Predictive analytics learning can be improved by 15.8%, still there is the lack of proper implementation of a suitable gamified learning environment. This research focused on identifying drawbacks of existing learning environments and whether Agent-Based Modeling can be used in modelling a suitable gamified learning environment. Therefore, an agent-based prototype model of a parameterized environment that enables data-driven decision-making in a simulated environment was modeled using Agentbased modeling, which depicts real-life donor interactions. Results suggest that fill in blanks This Agent-based model can be used as a learning environment for data analysis. Upon further modification, A game that applies this Agent-based model can be developed.