Research Papers - Dept of Information of Management

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    Exploring the Usage of AI Tools in Education: Insights from Gen Z Undergraduates in Sri Lanka
    (University of Nigeria Department of Mass Communication, 2025-06-02) Nishshanka, N; Karunarathna, N; Dayapathirana, N; Karunarathna, R. V; Hewage, H. K; Anthony, P
    Background: This study investigates the patterns of use and adoption of AI tools in Sri Lanka, with a special emphasis on Generation Z undergraduates who will enter the industry next. As AI is an emerging technology, how this generation interacts with and enriches knowledge through AI tools becomes a vital area of concern. Objective: To identify key subjective factors influencing the adoption and usage of AI tools in education among Gen Z undergraduates in Sri Lanka. Methodology: This study employs qualitative research methods, specifically semi-structured interviews, to gather insights from 18 university students across various disciplines. Thematic analysis was used to identify recurring themes related to undergraduates' subjective experiences, benefits received, and attitudes, for which MAXQDA is used as the analytical software. Results: The findings demonstrate four key subjective factors that influence adoption and usage, such as academic work, awareness and adoption, challenges and risk, and helpful and supportive factors. The frequently used AI tool in Sri Lanka was noted as ChatGPT, which showed a high usage pattern in the analysis. Conclusion: Understanding the usage patterns and adoption factors helps the community use AI tools effectively, as it makes them aware of the risks and helpful factors. Also, the facilities that aid in adopting these AI tools could elevate the efficiency of their usage by making many students, future undergraduates, AI developers, and educational institutions aware of its benefits. Unique Contribution: This research provides insights for future research by helping to understand the usage of emerging AI tools among Gen Z undergraduates in a developing country like Sri Lanka. The findings can be applied to understanding different generations and emerging generations, such as Generation Alpha.
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    PublicationOpen Access
    Does social media information credibility influence social commerce purchase intention of skincare products? Evidence from Facebook
    (Public Library of Science, 2025-10-22) Ranjith, P; Nisansala, S; Jayasingha, N; Weerasekara, K; Wisenthige, K; Dayapathirana, N
    Social commerce is transforming consumer purchasing behaviours by blending social media interactivity with e-commerce functionalities, and most purchases today are evidently facilitated through social media platforms with ease. Recognising the importance of credibility in skin-related purchases, this study aims to examine how social media information credibility factors, specifically source credibility and electronic word of mouth (e WOM) credibility, influence consumers’ purchase intentions for skincare products on Facebook, considering the mediating roles of trust in online communities and perceived privacy risk. Primary data were collected through a structured survey from 384 skincare purchasers who made their purchases via Facebook, and the model was tested using structural equation modelling (SEM). Further, the results reveal that source credibility, e WOM credibility, and trust in online communities positively influence social commerce purchase intention (SCPI), while perceived risk has a negative effect. Trust in online communities also reduces perceived risk and mediates the relationship between information credibility and purchase intention. Hence, these findings highlight the pivotal roles of trust and risk perceptions in shaping online consumer behaviour in the social commerce space, especially within the skincare market. The study emphasises the need for businesses to leverage credible information sources and build trustworthy online communities to enhance consumer confidence and engagement. Moreover, it contributes to the growing literature on social commerce by offering insights from an emerging market context, Sri Lanka, and suggests future research into broader dimensions of credibility and cultural comparisons to deepen the understanding of social commerce.
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    PublicationOpen Access
    Restoring life expectancy in low‑income countries: the combined impact of COVID‑19, health expenditure, GDP, and child mortality
    (PubMed, 2025-03-06) Karunarathne, M; Buddhika, P; Priyamantha, A; Mayogya, P; Jayathilaka, R; Dayapathirana, N
    Background: Life expectancy is a vital indicator of a country's health and progress. Low-income countries face uncertainty regarding the long-term impact of the COVID-19 pandemic, driven by health expenditure levels, concerns over rising child mortality rates, and decreasing per capita income. These factors challenge life expectancy and demand urgent attention. This study aims to identify patterns, challenges, and opportunities to improve life expectancy in these countries through better health policies and resource allocation.