Research Papers - Dept of Information of Management

Permanent URI for this collectionhttps://rda.sliit.lk/handle/123456789/607

Browse

Filters

2004 - 20086

Advanced Search

Filter by

Settings

Author: search.filters.author.Suraweera, TEnd date: 2009

Search Results

Now showing 1 - 6 of 6
  • Thumbnail Image
    PublicationOpen Access
    Towards an Information Systems Excellence Model
    (University of Canterbury. Accountancy Finance and Information Systems., 2004) Cragg, P. B; Mills, A; Suraweera, T; Todorova, N
    This paper proposes an IS excellence model based on the concept of business excellence. The Baldrige excellence model contains seven criteria, including: leadership; strategic planning; customer and market focus; human resource focus; process management; measurement, analysis and knowledge management; and business results. For each of these criteria, the paper explores significant IS literature to develop corresponding criteria in the IS context. The proposed model extends the existing work on IS Success and provides an holistic framework that brings together many topics that are often researched in relative isolation, eg, IS leadership, IS strategy, IS service quality, and IS user satisfaction
  • Thumbnail Image
    PublicationOpen Access
    Measurement of IT Management Sophistication in Small Firms
    (AIS Electronic Library (AISeL), 2005-12) Cragg, p; Mills, A; Suraweera, T
    This study developed an instrument to measure IT management sophistication in small firms. Multiple-case studies were used to explore the concept of IT management sophistication in small firms and provide a pool of indicators representing IT management sophistication. Small chartered accountancy firms in New Zealand were surveyed and the data was analysed using PLS. The final model of IT management sophistication included three dimensions: IT planning, IT controlling and IT leading. The validity and reliability of the measurement instrument was examined thoroughly. The results provide a significant foundation for researchers of IT management in small firms.
  • Thumbnail Image
    PublicationEmbargo
    Knowledge management implications in ERP implementations: Evidence from Sri Lankan Cases
    (IEEE, 2008-12-12) Suraweera, T; Mahagederawatte, S; Kahandawaarachchi, C; Hewamallikage, P; Periyapperuma, D; Adipola, M
    Knowledge management (KM) plays a major role in the success of implementing enterprise resource planning (ERP) systems in business organizations. This research aims to provide an in-depth understanding of ERP implementation processes in Sri Lanka. The major issues associated with KM in ERP implementations are brought into light and possible strategies for overcoming such issues are identified. The research builds on the work of Baskerville et al. (2006), and focuses on the importance of 'operational level' knowledge practices of capturing, integrating and sharing during ERP system implementations. Results of multiple case study interviews have been analyzed using cognitive maps to determine the issues deem to have a major impact on the success of ERP implementations. Some of the key strategies that can be used to overcome the problems associated with KM in ERP implementations are presented.
  • Thumbnail Image
    PublicationOpen Access
    Dynamics of Knowledge Leverage in ERP Implementation
    (AIS Electronic Library (AISeL), 2007) Suraweera, T; Remus, U; Wakerley, S
    This paper reports the results of an in-depth investigation of the knowledge management (KM) activities of an ERP implementation project within a dynamic business setting. Using a case study approach, this research examines the challenges faced by the ERP project team with respect to KM and the effectiveness of KM strategies. In addition to gaining insights into typical KM activities within the ERP project lifecycle, the research reveals that major barriers for effective KM are created by external business changes and the business process life cycle. These changes trigger a chain reaction resulting in the weak performance of key KM activities such as knowledge capture, sharing and retention. The need for a comprehensive array of KM initiatives that are capable of managing such changes by recognizing the dynamics of all three life cycles is highlighted.
  • Thumbnail Image
    PublicationEmbargo
    Managing the implementation of IT projects in SMEs: An exploratory investigation
    (IEEE, 2006-12-06) Suraweera, T; Pulakanam, V; Guler, O
    The implementation of IT projects such as acquiring and implementing accounting software systems has become widespread among small and medium sized enterprises (SME). Invariably the SMEs face numerous difficulties, especially at the initial stages of IT project implementation. Using case study approach, this paper explores the nature of and the processes related to managerial aspects of accounting software systems implementation projects in SMEs. The results provide valuable insights to the project management processes with respect to the implementation of software applications in the SMEs.
  • Thumbnail Image
    PublicationEmbargo
    IT driven banking services in Sri Lanka: customer acceptance and service quality
    (IEEE, 2006-12-06) Suraweera, T; Pulakanam, V; Guler, O
    The implementation of IT projects such as acquiring and implementing accounting software systems has become widespread among small and medium sized enterprises (SME). Invariably the SMEs face numerous difficulties, especially at the initial stages of IT project implementation. Using case study approach, this paper explores the nature of and the processes related to managerial aspects of accounting software systems implementation projects in SMEs. The results provide valuable insights to the project management processes with respect to the implementation of software applications in the SMEs.