Research Papers - Dept of Information Technology

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    PublicationOpen Access
    An exploratory study of SME barriers for adoption of ICT and e-commerce in the Developing Countries -An empirical pilot study of Sri Lanka
    (Proceedings of the International Conference on Information Management and Business, 2006) Kapurubandara, M
    Embracing ICT and e-commerce for stability in international markets and competitive advantage are becoming imperative for Small and Medium Enterprises (SMEs,) to survive in a global economy. Yet, SMEs in developing countries, forming the backbone of the economy, are relatively slow in adopting ICT and ecommerce. Literature reveals many significant reasons contributing towards this reluctance.This paper looks into more in-depth information about the reasons why SMEs in Sri Lanka – a developing country in Asia, are reluctant to adopt ICT and e-commerce technologies. . The barriers were identified through a pilot studyof 17 SMEs carried out in Sri Lanka. It identifies the similarities and differences between the SMEs in developing countries and the developed. The author hopes to develop a methodology to effectively help e-transform SMEs in developing countries.
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    SMEs in developing countries face challenges in adopting e-commerce technologies
    (IEEE, 2007-02-21) Kapurubandara, M; Lawson, R
    Although research indicates e-commerce offers viable and practical solutions for organizations to meet challenges of a predominantly changing environment, the few available studies related to SMEs in developing countries reveal a delay or failure of SMEs in adopting e-transformation technologies. The various factors identified as causes for the reticence can be broadly classified as Internal Barriers and External Barriers. This paper presents a model for barriers to adoption of ICT and e-commerce and the results of an exploratory pilot study and survey. This research also identifies support required by SMEs in a developing country, Sri Lanka.
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    A model to eTransform SMEs in Developing Countries
    (IEEE, 2008-12-12) Kapurubandara, M
    Although research indicates e-commerce offers viable and practical solutions for organizations to meet challenges of a predominantly changing environment, the few available studies related to SMEs in developing countries reveal a delay or failure on the part of SMEs in adopting e-transformation technologies. The various factors identified as causes for the reticence can be broadly classified as Internal Barriers and External Barriers. The SMEs require support to overcome the barriers, some of which may be provided internally and some with the help of external interventions or both. With pilot exploratory interviews and a survey with SME organizations in Sri Lanka it was revealed that SMEs adopt the technologies in small but progressive steps. This created sub stages within the main stages of the roadmap. The sub stages were identified depending on the availability of technology infrastructure and applications, and also the extent of features adopted by SMEs. These findings led to the development of a model "the eSME roadmap" towards et transformation of SMEs in developing countries. This paper highlights efforts towards the eSME roadmap for SMEs in developing countries taking Sri Lanka as the test bed. In addition, barriers to adoption of ICT and e-commerce and the necessary support for SMEs in a developing country context were identified. A practical, yet an efficient framework to identify the SMEs level of ACT sophistication is proposed.
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    PublicationOpen Access
    SMEs in developing countries need support to address the challenges of adopting e-commerce technologies
    (2007-01-01) Kapurubandara, M; Lawson, R
    Although research indicates e-commerce offers viable and practical solutions for organizations to meet challenges of a predominantly changing environment, the few available studies related to SMEs in developing countries reveal a delay or failure of SMEs in adopting ICT and e-commerce technologies. The various factors identified as causes for the reticence can be broadly classified as Internal Barriers and External Barriers. This paper presents a model for barriers to adoption of ICT and e-commerce based on the results of an exploratory pilot study and survey. It identifies support for SMEs in Sri Lanka at different distinct levels of sophistication in SMEs with regard to ICT and e-commerce. It also determines a strong need for necessary support and discusses the availability of the support. Finally it proposes an initial framework to eTransorm SMEs.
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    PublicationOpen Access
    Availability of e-commerce support for SMEs in developing countries
    (2008-10-24) Kapurubandara, M; Lawson, R
    Although research indicates e-commerce offers viable and practical solutions for organizations to meet challenges of a predominantly changing environment, the few available studies related to SMEs in developing countries reveal a delay or failure of SMEs in adopting ICT and e-commerce technologies. The various factors identified as causes for the reticence can be broadly classified as Internal Barriers and External Barriers. This paper presents a model for barriers to adoption of ICT and e-commerce based on the results of an exploratory pilot study, survey and interviews of SME intermediary organization. It identifies support for SMEs in Sri Lanka with regard to ICT and e-commerce. It also determines a strong need for necessary support and discusses the availability of the support.
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    A Framework to e‐Transform sMEs in developing countries
    (WILEY, 2009-10) Kapurubandara, M
    Research into e-commerce and eTransformation indicates viable and practical solutions from e-commerce for organizations to meet challenges of a predominantly changing economic environment. Much of this research relates to developed countries ready to pounce on new approaches. However, developing countries seem to fall far behind. The few available studies related to SMEs in developing countries reveal a delay or failure on the part of SMEs to adopt ICT and e-commerce technologies. Various factors identified as causes for thisreticence can be broadly classified as Internal Barriers and External Barriers. Exploring the identified barriers further, with an exploratory pilot study and interviews, this paper answersthe question how barriers for adoption of e-commence impact the SMEs at different stages of sophistication. The paper also presents a framework to determine the current stage of an SME on a roadmap, which tracks eTransformation, and assists in overcoming barriers for moving between stages. Proceeding further, it identifies barriers predominant at various levels for different SMEs on the roadmap. Accordingly, SMEs at discrete stages need to be supported differently to suit requirements pertaining to level of ICT Sophistication. The proposed framework is a pointer in this direction to assist SMEs, policy makers and other stakeholders in addressing issues impeding adoption of e-commerce technologies in SMEs in developing countries.