1st International Conference on Sustainable and Digital Business [ICSDB] 2022

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Author: search.filters.author.Galappaththi, KHas files: Yes

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    PublicationOpen Access
    Impact of Terminal Handling Charges on the Performance of Non Vessel Operating Common Carriers with Special Reference to the 2013 Government Regulation
    (Emerald Publishing, 2022-12-01) De Silva, M; Vilasa, S; Bandara, A; Weerasekara, H; Karunarathne, N; Galappaththi, K
    : Before the imposition of the regulation, terminal handling charges for containerized cargo were included in the all-inclusive freight listed in the bill of lading and were recovered from consumers at discharging ports. Since the regulation's implementation in 2013, terminal handling charges for containerized cargo can only be recovered from the contractually obligated party to pay them, not from the consumers. In this study, the researchers argue that the former is easier to execute because even though the government has implemented these regulations to secure the consignees and shippers, there are many negative impacts of the regulations on the non-Vessel operating common carriers, as well as indirect impact on the whole shipping industry and the economy of the country. Thematic analysis was used to analyze the data gathered through semi-structured interviews, and thirteen initial codes were identified under three themes during the analysis. Through the findings, the researchers have examined the impact of terminal handling charges in the Colombo port on the non-Vessel operating common carriers after enforcing the 2013 government regulations, analyzed the functions of non-Vessel operating common carriers and their relationship with the major shipping lines, and last suggested the strategies to overcome the negative impact on nonVessel operating common carriers after enforcing 2013 government regulations. This study can guide future researchers and business sectors to construct their plans and processes to ensure that organizations run smoothly and consistently.
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    PublicationOpen Access
    A Review on Telecommunication Frauds and Fraud Detection Techniques
    (Emerald Publishing, 2022-12-01) Wickramasinghe, Y; Rathnayake, P; Madumal, O; Ramzan, R; Galappaththi, K
    Telecommunication fraud is a serious challenge which caused billions of dollars in losses for companies and led to much distress among users. The reported number of frauds has been gradually increasing over the past few years. Hence telecommunication companies tend to use new fraud detection techniques to address the sprawling fraudulent activities. Identification of frauds and application of effective fraud detection techniques are vital for the sustainability of the telecommunication industry. It will drive the industry towards a more credible and profitable direction in the future. This study provides the first systematic literature review on telecommunication frauds and fraud detection techniques. The Prisma method was applied to systematically review the past literature. Using multiple research databases, 1117 research articles were identified, which were screened based on their relevance. 62 articles that were relevant to the study were then analysed in-depth to investigate various types of telecommunication frauds and fraud detection techniques. Results show that the time number of publications is on the rise and citations appear to be saturated at a certain level. The findings emphasise the dire need to investigate fraud happening in developing countries and effective techniques to be implemented to curb fraud. Additionally, a lack of focus on people/qualitative aspects of fraud and detection techniques was identified. The significance of the study is twofold. Researchers could use this study as a steppingstone for future research in telecommunication fraud and fraud detection techniques. On the other hand, Telecommunication companies could refer to this study for understanding fraud and in determining suitable fraud detection method.