Research Publications

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Hybrid Model-Based Automated Exterior Vehicle Damage Assessment and Severity Estimation for Insurance Operations
(Institute of Electrical and Electronics Engineers Inc., 2025) Jayagoda, N.M; Kasthurirathna, D
After a vehicle accident, insurance companies face the critical task of assessing the damage sustained by the involved vehicles, a process essential for maintaining the insurer's credibility, building consumer trust, and meeting legal and ethical obligations. This assessment is crucial for ensuring clients' financial protection and proper compensation, upholding the integrity of the insurance process. Traditionally, evaluations have been conducted through manual inspections by experienced professionals who meticulously document vehicle damage. Despite its thoroughness, this approach suffers from significant inefficiencies, high costs, and extended time requirements. Moreover, the method is vulnerable to human errors and subjective biases, which can result in inflated valuations. To overcome these challenges, this research introduces an innovative system designed to leverage technology for analyzing images of damaged vehicles uploaded by the user. This system aims to accurately identify the damaged external components, assess the severity of the damage, and determine the repair needs based on the compromised sections of the vehicle. The findings reveal that the hybrid model used in this research is capable of determining vehicle damage severity with an overall accuracy of 73.3%. This level of accuracy demonstrates the model's robust capability to effectively navigate and analyze complex damage patterns, underscoring its practical applications. By accurately determining damage levels on the first assessment, the model reduces the need for further assessments and disagreements, which frequently cause claim delays. This enhancement increases productivity, reduces administrative costs, and improves the customer experience, resulting in a more efficient, transparent, and satisfactory resolution of vehicle insurance claims.
Open Access
A User-oriented Ensemble Method for Multi-Modal Emotion Recognition
(SLAAI - International Conference on Artificial Intelligence, 2019-12-12) Iddamalgoda, N; Thrimavithana, P; Fernando, H; Ratnayake, T; Priyadarshana, Y. H. P. P; Aththidiye, R; Kasthurirathna, D
Emotions play a vital role in mental and physical activities of human lives. One of the biggest challenges in Human-Computer Interaction is emotion recognition. With the resurgence in the fields of Artificial Intelligence and Machine learning, a considerable number of studies have been carried out in order to address the challenge of emotion recognition. The individual heterogeneity of expressing emotions is a key problem that needs to be addressed in accurately detecting the emotional state of an individual. The purpose of this work is to propose a novel ensemble method to predict the emotions using a multimodal approach. The presented multimodal approach with the modalities of facial expressions, voice variations and, speech and social media content, are used to identify seven emotional states: anger, fear, disgust, happiness, sadness, surprise and neutral emotion. In this study, for the facial expression-based emotion recognition and voice variation-based emotion recognition, Deep Neural Network models have been used, and for emotion recognition using speech and social media content, Multinomial Naïve Bayesian algorithm is used. The mentioned three modalities were integrated using a novel ensemble method that captures the heterogeneity of individuals in how they express their emotions. The proposed ensemble method was evaluated with respect to real states of human emotions of a sample user group and the experimental results suggest that the suggested ensemble method may be more accurate in recognizing emotions. Accurate recognition of emotions may have myriad applications in domains such as healthcare, advertising and human resource management.

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