Implementing a RPA Helpdesk to Facilitate a Typical University in Sri Lanka

Abstract

Robotic Process Automation is focusing on replacing humans by automated systems. Actually, this is not like the traditional workflow. Most universities and institutions are seeking for new methods to minimize the costs and effectively link with the academic based applications as well. Modern educational methods have been developed for the universities and educational institutions. Most of the leading Business Intelligence software vendors provide a number of resources. They are composed of free software access to teach, teaching materials, student evaluation programs, training guidance, research articles, curriculum details, certificate level programs, and training programs.