Impact of Real-Time Information Management on the Timeliness of Construction Dispute Settlements

Abstract

The construction industry's complexity, often involving numerous stakeholders, frequently leads to disputes that disrupt project timelines and escalate costs. Traditional dispute resolution methods are frequently hindered by delayed or incomplete information flows, limiting efficiency. This thesis explores the potential of Real-Time Information Management (RTIM) to enhance dispute resolution timeliness and effectiveness within the construction sector. RTIM offers immediate data-sharing capabilities through tools like digital project management software and Building Information Modeling (BIM), fostering rapid communication and decision-making. This study specifically investigates RTIM's impact on reducing dispute settlement times by addressing delays related to information fragmentation and procedural inefficiencies in traditional dispute processes. Through a mixed-methods approach, combining case studies and interviews, the research reveals that RTIM can significantly reduce the time required for dispute resolution by improving data accessibility and accuracy, thus enabling prompt, data-driven responses. The findings highlight the advantages of RTIM in mitigating delays, enhancing communication among stakeholders, and promoting transparency. However, challenges such as implementation costs and data security are noted as potential barriers. This study provides construction professionals and policymakers with insights into RTIM's role in modernizing dispute management practices, contributing to better project outcomes and streamlined operations. The research underscores RTIM's value in the digital transformation of construction project management and offers practical recommendations for effective RTIM integration in dispute management.