Investigating the Role of Organizational Culture in Facilitating the Technology Adaptation: A Study of Global Information Technology Industry

Abstract

For decades, technological advancements and digitization have captivated academics and professionals. Digitalization has brought a transformed organizational efficacy and business operations, and the adoption of these technologies has become a necessity for industries to remain relevant and maintain their competitive edge. In the implementation of digital transformations in companies, more attention has been paid only to infrastructure and technologies, and in some cases, organizational culture and its role have been overlooked, and there is little discussion about them. The information technology sector is a rapidly growing industry in the world which heavily utilizes novel technologies. Thus, there is a necessity to identify the appropriate organizational culture for the Informational technology sector. With this understanding, this study has been conducted to identify the role of organizational culture in the global Information Technology sector. The comprehensive literature review was conducted to assess the type of organizational culture and key characteristics of the organizational culture of the information technology industry. The methodology for the study consisted of conducting a systematic literature review on literature focused on the areas of organizational culture and technological innovation that were sourced from the Scopus databases including Scopus Science Direct, Pearson, IEEE, Emerald Insight, Willey e-books, Taylor and Francis, Research Gate, and Google scholar. A total of 26 articles were selected for the final analysis from the 46 papers that were chosen. According to the findings from past studies in this field, this study concludes the need for a strong organizational culture that values innovation, adaptability, and risk-taking. These characteristics are essential for the navigating challenges of digital transformation. Most researchers have defined cultures with these characteristics as innovative cultures of digital culture. Managers and decision-makers in the industry, technology transition-related project implementation teams and scholars may benefit greatly from the findings of the study, which can help outline programs and policies focused on removing obstacles to technology adaptation in the IT industry. The goal of this research is to advance a more inclusive organizational culture for the industry to persist in the constantly changing digital landscape.