2nd International Conference on Sustainable and Digital Business [ICSDB] 2023

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Author: search.filters.author.Ehalapitiya, S

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    PublicationOpen Access
    Navigating the Evolving Landscape: A Comprehensive Systematic Literature Review on Generation Z's Expectations for Internal Communication from Leaders to Enhance Employee Productivity
    (SLIIT Business School, 2023-12-14) Kumarasena, N; Rathnayaka, C; Dayawansha, P; Maduranga, S; Pathirana, G; Ehalapitiya, S; Krishan, G; Kulawardena, R
    This systematic literature review delves into the dynamic realm of internal communication between leaders and Generation Z employees, aiming to elucidate the expectations of this emerging workforce and explore strategies to elevate organizational productivity. In an era marked by rapid technological advancements and shifting workplace dynamics, understanding, and adapting to Generation Z's communication preferences becomes imperative for fostering a thriving work environment. This review critically examines existing literature, synthesizes key findings, and proposes insights that leaders can leverage to optimize internal communication practices, ultimately boosting employee productivity in the contemporary workplace.
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    PublicationOpen Access
    The Impact of Service Quality and Weather Condition on Tourists’ Guest Night Stays in Coastal Area of Sri Lanka: Perspective of Tourists
    (SLIIT Business School, 2023-12-14) Koralage, B; Fernando, T; Nilakshika, T; Madhavika, N; Jayasinghe, P; Ehalapitiya, S
    This study aims to explore tourists' perceptions of service quality and weather condition of guest night stays in Sri Lanka and how they influence tourists’ decisions regarding the duration of their guest night stays. This study employed qualitative approach, having the data collected using purposive sampling. Researchers conducted in depth interviews with 18 foreign tourists in Colombo and Galle coastal area of Sri Lanka. The study revealed that both service quality and weather condition are significantly impacting tourists' decision of duration of guest night stays. Longer stays were associated with higher levels of service quality, emphasizing the pivotal role of service delivery in attracting and retaining tourists. In addition, weather condition was identified to be a major factor in determining guest night stays in the coastal area of Sri Lanka. This research offers valuable insights into Sri Lanka's coastal tourism, emphasizing the significance of excellent customer service and environmental responsibility in attracting and retaining tourists. The study's practical implications enable industry experts and policymakers to formulate strategies for promoting eco-friendly practices, ultimately enhancing the overall traveller experience in the coastal regions of Sri Lanka. By examining tourists' perceptions of service quality and weather condition's impact on guest night stays in Colombo and Galle coastal areas, this study contributes to existing literature on tourism in Sri Lanka. The results underscore the significance of sustainable practices and exceptional service in attracting visitors and fostering longer stays. Ultimately, these insights can aid in the formulation of effective plans to strengthen eco-friendly tourism and enhance Sri Lanka's appeal as a preferred destination for international travellers.
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    PublicationOpen Access
    Influencing Factors of Resilience of Construction Supply Chains: A Case of SMEs in Sri Lanka
    (SLIIT Business School, 2023-12-14) Manchanayake, M; Bandara, M; Sandhakirani, C; Bandara, W; Madhavika, N; Jayasinghe, M; Ehalapitiya, S
    This research paper aims to explore the factors influencing supply chain resilience in Small and Medium-sized Enterprises (SMEs) operating within Sri Lanka's construction industry during economic crises. The study employed a qualitative approach. Data were collected using purposive sampling with a sample size of eight SMEs in the construction sector registered under the National Enterprise Development Authority of Sri Lanka. Using structured interviews, data were collected, and the responses were analysed using the Manual Thematic analysis procedure. The study findings states that collaboration, entrepreneurial orientation, internal integration, and outsourcing have been the main factors that have contributed to making the Sri Lankan construction supply chains resilient during Economic crisis. Therefore, it is recommended for the construction firms to focus and improve the presence of these factors in their respective supply chains, to make the supply chains more resilient. This study's significance lies in its focus on construction SMEs in Sri Lanka, offering insights from the perspective of manufacturers, which has been relatively unexplored in existing resilience related research. Although some research articles do touch upon this area, mostly these studies have been conducted in developed nations. Thus, this study contributes to the scant Sri Lankan supply chain resilience literature. Sri Lanka is making strong efforts to support its economy to combat the economic downturn and stabilize. Therefore, the findings of this paper will undoubtedly be useful for the Sri Lankan construction sector while aiding the country to flourish again.