Research Papers - Dept of Information of Management

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Author: search.filters.author.Suraweera, TEnd date: 2019

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Now showing 1 - 10 of 11
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    PublicationOpen Access
    Change management in the context of IT project implementations
    (SLIIT, 2010-12) Suraweera, T; Kumarapperuma, C. U; Wijayasinghe, P. M. T; Madushani, P. L. B; De Silva, G. H. K; Jayathilaka, Y. C. P
    This research titled Change Management in the context of IT project Implementations is focused on identifying empirical and knowledge gap between ERP implementation and change management processes through answering the research questions ‘why ERP system implementation projects fail’ and ‘how change management practices influence ERP implementation project success?’. A case study methodology was adopted in this research to study the current ERP implementation process adopted by Sri Lankan organizations.
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    PublicationOpen Access
    Towards an Information Systems Excellence Model
    (University of Canterbury. Accountancy Finance and Information Systems., 2004) Cragg, P. B; Mills, A; Suraweera, T; Todorova, N
    This paper proposes an IS excellence model based on the concept of business excellence. The Baldrige excellence model contains seven criteria, including: leadership; strategic planning; customer and market focus; human resource focus; process management; measurement, analysis and knowledge management; and business results. For each of these criteria, the paper explores significant IS literature to develop corresponding criteria in the IS context. The proposed model extends the existing work on IS Success and provides an holistic framework that brings together many topics that are often researched in relative isolation, eg, IS leadership, IS strategy, IS service quality, and IS user satisfaction
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    PublicationOpen Access
    Measurement of IT Management Sophistication in Small Firms
    (AIS Electronic Library (AISeL), 2005-12) Cragg, p; Mills, A; Suraweera, T
    This study developed an instrument to measure IT management sophistication in small firms. Multiple-case studies were used to explore the concept of IT management sophistication in small firms and provide a pool of indicators representing IT management sophistication. Small chartered accountancy firms in New Zealand were surveyed and the data was analysed using PLS. The final model of IT management sophistication included three dimensions: IT planning, IT controlling and IT leading. The validity and reliability of the measurement instrument was examined thoroughly. The results provide a significant foundation for researchers of IT management in small firms.
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    PublicationEmbargo
    Knowledge management implications in ERP implementations: Evidence from Sri Lankan Cases
    (IEEE, 2008-12-12) Suraweera, T; Mahagederawatte, S; Kahandawaarachchi, C; Hewamallikage, P; Periyapperuma, D; Adipola, M
    Knowledge management (KM) plays a major role in the success of implementing enterprise resource planning (ERP) systems in business organizations. This research aims to provide an in-depth understanding of ERP implementation processes in Sri Lanka. The major issues associated with KM in ERP implementations are brought into light and possible strategies for overcoming such issues are identified. The research builds on the work of Baskerville et al. (2006), and focuses on the importance of 'operational level' knowledge practices of capturing, integrating and sharing during ERP system implementations. Results of multiple case study interviews have been analyzed using cognitive maps to determine the issues deem to have a major impact on the success of ERP implementations. Some of the key strategies that can be used to overcome the problems associated with KM in ERP implementations are presented.
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    PublicationEmbargo
    Teacher attitude and ICT integration in the class room: Case of sri lankan schools
    (IEEE, 2017-01-27) Suraweera, T; Wickramasena, A; Jayalath, T; Ariyadasa, S
    Although Sri Lankan education authorities have taken many initiatives to enhance the ICT integration in schools, only minor improvements are seen in its use in the class room. With the view to addressing this issue in the long term, this research aims to review the critical dimensions influencing the usage of ICT for teaching within the classroom. Based on past research, this research attempts to comprehensively examine three factors, namely, personal skills, personal factors and organizational factors. Data gathered through in depth interviews of fifteen school teachers representing twelve schools have been analyzed in this qualitative study. The results show that the teacher attitude happens to be the critical driver of ICT integration within the classroom, while ICT skills of teachers and organizational factors play only a supporting role. It is also seen that the emphasis of the education authorities have been placed mostly on the latter two factors and not much on the attitudinal improvement.
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    PublicationOpen Access
    Dynamics of Knowledge Leverage in ERP Implementation
    (AIS Electronic Library (AISeL), 2007) Suraweera, T; Remus, U; Wakerley, S
    This paper reports the results of an in-depth investigation of the knowledge management (KM) activities of an ERP implementation project within a dynamic business setting. Using a case study approach, this research examines the challenges faced by the ERP project team with respect to KM and the effectiveness of KM strategies. In addition to gaining insights into typical KM activities within the ERP project lifecycle, the research reveals that major barriers for effective KM are created by external business changes and the business process life cycle. These changes trigger a chain reaction resulting in the weak performance of key KM activities such as knowledge capture, sharing and retention. The need for a comprehensive array of KM initiatives that are capable of managing such changes by recognizing the dynamics of all three life cycles is highlighted.
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    PublicationEmbargo
    Managing the implementation of IT projects in SMEs: An exploratory investigation
    (IEEE, 2006-12-06) Suraweera, T; Pulakanam, V; Guler, O
    The implementation of IT projects such as acquiring and implementing accounting software systems has become widespread among small and medium sized enterprises (SME). Invariably the SMEs face numerous difficulties, especially at the initial stages of IT project implementation. Using case study approach, this paper explores the nature of and the processes related to managerial aspects of accounting software systems implementation projects in SMEs. The results provide valuable insights to the project management processes with respect to the implementation of software applications in the SMEs.
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    PublicationEmbargo
    IT driven banking services in Sri Lanka: customer acceptance and service quality
    (IEEE, 2006-12-06) Suraweera, T; Pulakanam, V; Guler, O
    The implementation of IT projects such as acquiring and implementing accounting software systems has become widespread among small and medium sized enterprises (SME). Invariably the SMEs face numerous difficulties, especially at the initial stages of IT project implementation. Using case study approach, this paper explores the nature of and the processes related to managerial aspects of accounting software systems implementation projects in SMEs. The results provide valuable insights to the project management processes with respect to the implementation of software applications in the SMEs.
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    PublicationOpen Access
    Understanding IT management in SMEs
    (Academic Press, 2010-01-01) Cragg, P; Mills, A; Suraweera, T
    There is evidence in the ITliterature indicatingthat IT management is one factor that influences IT success. In addition, there is much literature indicatingthat IT management is important in the SME context. However, much of this literature has focused on the important role of the owner and/or other senior managers. For example, Thong et al (1996) focused on top management support and its influence on IT success. This paper argues that top management support is only one aspect of IT management and other aspects of IT management havereceived little attention in studies of SMEs. The study commenced with a review of the literature which identified many different definitions of IT management. However, the broader management literature indicated that the classical functions of planning,organising, controlling and leading provide an excellent way of conceptualising the many activitiesinvolved in managing (Carroll andGillen, 1987). The management literature also provided working definitions for the four management functions. A multiple-case study approach was then used to collect evidence from four SMEs (with between fourand 50 employees). The data identified IT management practices associated with each of the four IT functions, ie, IT planning, IT organising, IT controlling and IT leading. For example, one firm had an IT committee made up of staff from different levels of the firm. Some on the committee would be assigned specific IT responsibilities, eg, training of other staff. This practice provided an example of IT organising, ie, of defining tasks and assigning personnel. Similarly, many other IT management practices were both identified and classified. The results provide a significant foundation for researchers of IT management in SMEs. For example, the conceptualisation indicatesfourIT management functions. Also, the definitions clarify important aspects of IT management. The study also indicated that some aspects of IT management have received little attention in prior studies. For example, while IT planning has received considerable attention, IT leading in SMEs has only been examined in the narrowercontext of top management support. Furthermore, few studies have examined the role and importance of IT organising and IT controlling in the SME context. Thus the study also indicates directions for future research, including the identification of IT management best practices
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    PublicationOpen Access
    Implementing accounting software in small businesses in New Zealand: An exploratory investigation
    (Academia, 2010) Pulakanam, V; Suraweera, T
    The implementation of off-the-shelf small business accounting (SBA) software has become widespread among small and medium sized enterprises as it has become affordable and technically powerful. At the same time, selecting and implementing a suitable accounting software from among the numerous available software packages is often difficult for small businesses. Using interpretive approach based upon a qualitative research methodology, this paper explores the challenges faced by small businesses in New Zealand implementing SBA software. User confusion, lack of external guidance and support, and lack of accounting skills have been identified as major issues faced by small businesses in implementing SBA software. The external consultant’s play significant role in successful implementation of SBA software, but currently very little research has been done in this area.