School of Business

Now showing 1 - 3 of 3

Open Access
Analysis on Current and Future Training Needs in Health Sector of Sri Lanka
(SRAC - Romanian Society for Quality, 2022-08) Rajapakshe, W; Weerarathna, R. S; Pathirana, G.Y; Malage, M. H
Sri Lanka holds a unique position in South Asia as one of the developing nations to provide universal health. Government spending on welfare mainly involves compromising or constraining a country's development budget. It requires sound management strategies to utilize limited resources, including the human resource of the health sector. Training and development of health professionals can be identified as a critical component in strengthening the quality of health services. Fewer studies exist on Training Needs Analysis (TNA) on health professionals in Sri Lanka, and this study assessed the Training Needs of Sri Lanka's healthcare professionals. This is a cross-sectional study collecting data from 240 health sector professionals in Sri Lanka. The Hennessey Hicks Training Need questionnaire was used to obtain data. Data from the source was analysed through the oneway ANOVA to compare the training needs of various professional groups, and the Word Cloud Online tool was applied to analyse the open-ended questions. The study identifies published research evaluation, communicates with patients, identifies viable research, introduces new ideas, prioritizing works, assessing patients' needs, using technology, undertaking health promotion activities, collecting research information, and undertaking administrative duties as current training needs. While computer literacy training, training on new medical equipment, awareness programs on workplace stress-reducing, training on quality assurance certifications like ISO, programs on effectively communicating with patients, management training, and language training were identified as future training needs of professionals in the health sector. The study concluded that, continuous training programs as the preferred approach to access the performance gap. It also demonstrates that this awareness of information regarding the training needs is beneficial for the health sector policymakers, managers, employees, and the community. Having a better understanding of their job roles, performance needs, and involvement in the decision-making process is likely to motivate healthcare sector employees to improve service quality. These benefits will be reflected in positive outcomes on service quality, improving the overall healthcare system in the country.
Open Access
Employee Happiness Heals the Turnover Intention: A Study of the Machine Operators of a Leading Apparel Company in Sri Lanka
(researchgate.net, 2022-03-08) Weerarathna, R. S; Somawardana, W. S. D; Weerasinghe, W. A. P. D
Happiness is a highly valued goal for most inhabitants as identified in most cultures. Feeling fulfilled is essential to social existence, and most people appear to be fairly content most of the time. A high rate of turnover among employees signals a major weakness in achieving organization's goals. This is because employees are the key players in determining organizational performance and survival. In ABC Apparel Company, it was identified that the employees who were machine operators' position have resigned frequently due to several reasons related to work. As a result of preliminary research, researchers identified several factors that make employees unhappy resulting in intention to leave their job. The main objective of the study was to find the impact of employee happiness on turnover intention. The research study was conducted in ninety (90) samples using simple random sampling among five hundred sixty (560) employees in the machine operator position. A selfadministered questionnaire was distributed randomly to a sample of ninety (90) employees who were in the machine operator position used in this study, and data was collected accordingly. Findings proved that employee happiness impact on turnover intention and a relationship exists between employee happiness and turnover intention. The importance of having employees happy within an organization was highlighted from this study
Open Access
A Study of Essential Competencies and Skills of HR Managers in Sri Lanka
(researchgate.net, 2016-11) Weerarathna, R. S; Pintoe, A
Skills and competencies are vital assets for any individual in order to carry out the tasks and duties in triumphant manner. In today’s globalized and exigent business environment Human Resources (HR) managers need apposite skills and competencies to thrive in business organizations. Even though skills and competencies are important to HR managers; researchers have identified that an empirical gap is existing in Sri Lanka; as Sri Lankan researchers have not conducted the researches in the area of competencies and skills of HR Managers job which consists with Senior Manager (HR), HR Manager, Group HR Manager, Group HR and Administration Manager and HR Manager (Specialized HR Function). The research question of this exploratory study is what are the skills and competencies needed or expected by the organizations in Sri Lanka for HR Managers? There are two research objectives in this current study, mainly; to identify the skills and competencies needed or expected from HR Managers by the Sri Lankan Organization and to give an insight on theoretical perspective for the skills and competencies needed for key HR Managers. To achieve those two research objectives, researchers used HR job advertisements appeared in Sunday Observer Newspaper, Topjobs website for the period of November 2015 to November 2016 of time. The current research was carried out in non-contrived setting and the time horizon of the study is longitudinal under minimal interference of the researchers’. The findings of this exploratory study proved that communication skills, interpersonal skills, computer Literacy, leadership skills and negotiation skills were identified as most expected skills for HR Managers in Sri Lankan Organizations. As per the second major finding of this study researchers found that human skills from three managerial skills introduced by Robert. L. Katz are mostly expected skills by the Sri Lankan organizations. The findings of this study are useful to current HR Managerial job holders, future HR Managerial job seekers, teachers, university lecturers and educational policy makers.

School of Business

Browse

Filters

Advanced Search

Filter by

Settings

Sort By

Results per page

Search Results