Theses
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Postgraduate students are required to submit a thesis as part of fulfilling the requirements of their respective postgraduate degree programmes. This community features merit-based graduate theses submitted by SLIIT postgraduate students. Abstracts are available for public viewing, while the full texts can be accessed on-site within the library.
Theses and Dissertations of the Sri Lanka Institute of Information Technology (SLIIT) are licensed under a
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Publication Embargo An Analysis and Early Warning of Toxic Gas Outbursts in Small-Scale Gem Mining: Model Evaluation and GIS-Based Risk Mapping in Sri Lanka(Sri Lanka Institute of Information Technology, 2025-12) Wanasundara,W M U SArtisanal and small-scale gem mining in Sri Lanka, particularly within the Pelmadulla region, is highly susceptible to toxic gas accumulation due to inadequate ventilation and the absence of systematic early-warning mechanisms. This research aimed to develop a predictive–GIS integrated framework for the detection and spatial mapping of toxic gas hazards in small-scale mining environments. Utilizing globally available gas sensor datasets (UCI, IEEE, Mendeley) and localized geological and spatial data, multiple predictive algorithms—Random Forest (RF), XGBoost, LSTM, GRU, TCN, and IBWO-TCN—were trained and evaluated using precision, recall, F1-score, AUROC, and lead-time metrics. The Random Forest model exhibited the highest predictive performance (F1 = 0.93, AUROC = 0.97) and was subsequently integrated with GIS-based hazard mapping for the Pelmadulla study area. The spatial analysis indicated that approximately one-third of mining sites fall within high or very high-risk zones. The findings highlight the potential of integrating predictive analytics and geospatial modeling to establish a low-cost, data-driven early-warning system, thereby enhancing occupational safety and supporting sustainable mining practices in Sri Lanka.Publication Open Access The Impact Of School-Level ICT Education On The National Digitization Effort In Sri Lanka(Sri Lanka Institute of Information Technology, 2025-12) Alex, H.V.I.SThe significant demand for digitally qualified workforces in Sri Lanka under the digitization programme, has placed considerable pressure on the supply chain, where School ICT education systems is the primary supplier. This study was to evaluate the national policy and the educational outcomes. The main objective of this research was to measure the gap between the demand and supply of digitally qualified work forces, and to develop and implement an ideal information system to assist in finding a solution to this complex issue. That is CoreAlign-Nexus. A mixed methods approach and analysis of the primary survey data collected from 101 students and 15 teachers was used to analyze the results of the study. The result revealed that 48% of students lacked access to computers which is an essential requirement to follow the practical aspects of their instruction. This revealed inequality in education, which is a failure. The analysis found that confidence acted as the determining factor for an individual to enter the job market; however, the education system was unsuccessful in supplying qualified individuals. Based upon different international policies, this AI artifact proved to be reliable and dynamic. The evaluations by a panel of seven experts concluded the following: that the artifact’s ability to diagnose the problems presented were very accurate (M = 4.86 / 5.00); but its ability to present solutions were considered to be unrealistic and impractical (M = 3.43 / 5.00). Based on the findings of this study, a “human-in-the-loop” model is recommended as the primary contribution of this research.Publication Embargo Enhancing the value proposition of priority Banking in SriLanaka(Sri Lanka Institute of Information Technology, 2025-10) NAWARATHNE,I.K.S.S.Priority banking has become a vital strategic focus for banks and financial institutions aiming to retain and grow affluent, high-net-worth client segments. In Sri Lanka, despite significant investments in branded premium offerings, evidence suggests that the actual value perceived by customers often falls short of expectations. Past studies highlight key issues, including a lack of personalization, insufficient digital integration, reactive relationship management, and limited lifestyle benefits. Customer feedback reinforces this gap, with many clients perceiving “priority” services as symbolic rather than substantive. This research investigates how Sri Lankan banks can enhance the value proposition of their priority banking services by aligning more closely with evolving elite customer expectations. Using a mixed-method approach, the study integrates surveys and interviews with relationship managers and priority clients in certain states and private banks in Sri Lanka, supported by secondary data from reports and academic studies. Findings reveal that while customers value exclusivity and trust, true loyalty is undermined by generic service delivery and limited proactive engagement. To address these gaps, this study proposes the P.E.A.K. Model, a strategic framework emphasizing Personalization (tailored financial and lifestyle solutions), Experience Integration (seamless digital- physical journeys), Anticipation (proactive, predictive engagement), and Knowledge Empowerment (financial literacy and advisory tools). The model underscores the importance of leveraging AI- driven personalization, omnichannel CRM, and well-trained relationship managers to create a more differentiated and meaningful client experience.Publication Open Access Challenges and Opportunities in Mobile Banking Adoption among Young Adults in Sri Lanka(Sri Lanka Institute of Information Technology, 2025-09) Liyanage S LThis study examines the challenges and opportunities associated with mobile banking adoption among young adults in Sri Lanka. Mobile banking currently provides accessibility, convenience and financial inclusion, yet its adoption remains inconsistent due to issues such as security concerns, lack of trust, digital literacy gaps and infrastructure limitations. While mobile banking provides numerous benefits, such as 24/7 access to financial services, reduced dependency on physical bank branches and increased financial inclusion, significant barriers still need to be addressed. The purpose of this research is to identify barriers, examine user perceptions and propose strategies that can enhance adoption. A structured questionnaire will be administered among young adults in different geographic settings (urban, suburban, rural). To guarantee a thorough understanding, both mobile banking users and non-users will be included. Data collected will be analyzed to highlight trends in adoption, perceptions of security and the role of financial literacy. It is anticipated that the results would help banks, policymakers and tech companies create mobile banking systems in Sri Lanka that are safer, easier to use, and more inclusive. By addressing existing challenges and leveraging opportunities, the research aims to foster a more inclusive and technology-driven financial ecosystem that aligns with global banking trends.Publication Open Access Assessing the Viability of a Vendor-Driven Framework for Food Waste Management in Sri Lanka(Sri Lanka Institute of Information Technology, 2025-11) Thivithma, A.VFood waste is a pressing global and local issue, with substantial economic, environmental, and social costs. In Sri Lanka, more than 42% of food waste in urban areas originates from restaurants, markets, and slaughterhouses, while expired supermarket products contribute further to the problem. These losses translate not only into financial burdens but also reputational risks for businesses. Globally, the cost of food waste is estimated at USD 1 trillion annually; a reduction of even 25% could feed 870 million people. Against this backdrop, innovative solutions such as digital platforms have gained prominence. Inspired by the internationally successful "Too Good To Go" app, this study explores the feasibility of introducing a vendor-focused digital solution for food waste reduction in Sri Lanka. Using a sample of 220 food vendors (restaurants, hotels, bakeries, supermarkets, and grocery shops), the study investigates vendor perspectives across critical independent variables: economic incentives, technological accessibility, trust and food safety, public image, government support, customer demand, logistics, religious and dietary preferences, and transaction methods. A conceptual framework with six dependent dimensions—Vendor Adoption, Quick Match, Vendor Profitability, Waste Saved, Fair Access, and Stay Strong, was developed. Findings reveal strong vendor interest, with economic incentives, public image, logistics, and government support emerging as dominant drivers of adoption. Context-specific factors such as tri-lingual support, religious labeling, and COD payment options were identified as essential for inclusivity. The study proposes a vendor-driven framework tailored to Sri Lanka, aligning with national waste policies and the Clean Sri Lanka Initiative. This thesis contributes to both theory and practice by providing a structured, evidence-based model for digital food waste management in developing contexts.Publication Open Access The Role of Social Capital and ICTs in Inter-Organizational Collaboration in a Developing Economy: An Empirical Study of the Finance Industry in Sri Lanka(Curtin University, 2017-09) Nawinna, Dasuni PriyanwadaIn the contemporary world of business, organizations cannot rely solely on their internal strengths to survive. Forming inter-organizational partnerships is becoming one of the most popular strategies available to an organization to share risks, resources and other capabilities with partners. Collaborative business strategies are especially beneficial in the emerging economies where organizations are constrained with lack of resources, technology, skills and infrastructure. Accordingly, explaining why and how some organizations do better in inter-organizational relationships (IORs) than others is a dominant challenge in the study of IORs. Social capital (SC) is an influential concept in understanding why and how some organizations do better in inter-organizational relationships. It is recognized as an important factor in developing relationships of trust, forming the foundation for greater collaboration and successful collective action. Social capital is a multi-dimensional, relational concept that turns into a powerful tool when combined with the network analysis approach and tools to study inter-organizational relationships such as alliances and joint ventures or collaborations of any form. While social capital has been found to support different firm-level value creations, such as creation of intellectual capital, resource exchange, innovation, knowledge sharing and performance, it has significance as the basis for the development of stakeholder relationships, which are essential to Corporate Social Responsibility (CSR). CSR is touted as a key enabler of both organizational performance and of sustainable development, which are also essential for developing economies. Information Systems (IS) researchers have increasingly become interested in exploring social capital in relation to Information and Communications Technologies (ICT). It is evident that social capital and ICT are mutually complementary in the interorganizational-level. While the role of social capital in the development or acceptance of ICTs and the role of ICTs in the formation of Social Capital is widely explored, the combined effect of SC and ICT on the IOR in developing contexts remains unexplored. Very little is known about the effect of ICT enabled Social Capital in the inter-bank context. The aim of this empirical research is to develop a model of how ICT-enabled social capital affects inter-bank strategic collaboration in a developing context, Sri Lanka. The purpose of this study is to investigate how the multiple dimensions of social capital influence the strategic collaboration in the Sri Lankan banking context, and the enabling role of ICTs. In order to accomplish this objective, the researcher uses quantitative techniques, the structural modelling approach combined with network measurements. Data is gathered through a survey of high-level management of banks and from public sources such as annual reports and web sites. The network analysis tools (e.g. ORA) and the statistical analysis methods (PLS-SEM) and tools (e.g. SmartPLS) have been used to derive results. The results of this study suggest that structural, relational dimensions of social capital have a positive influence towards the degree of strategic collaboration of banks. It is also evident that higher ICT capabilities at the firm-level strengthen the effect of cognitive social capital on collaboration. The results of the other moderation tests indicate that firm-size, age, gender-ratio of directors, ownership, geographic spread, culture, organization structure and previous experience strengthen the effect of social capital on strategic collaboration. The results of further analysis indicate that the structural social capital is influential for the corporate social responsibility of banking organizations. Both the inter-organizational collaboration and the corporate social responsibility yield higher financial performance at the firm-level. The study also provides evidence that the use of network measurements as the indicators of social capital provides better predictability in comparison to regular indicators. These findings provide a valuable contribution to the theory of social capital, literature on ICT for development and and network theory, contributing to a more holistic perspective that incorporates social, technical and organizational aspects and provides insights useful for building effective strategies in similar developing contexts.Publication Open Access Development of a Non-Invasive Algorithm for Anemia Detection in Women in Sri Lanka(SLIIT, 2024-12) Senanayake, W.I.UAnemia continues to be a considerable health issue for women in Sri Lanka, impacting physical and cognitive growth, general health, and economic efficiency. Diagnostic methods, like blood tests, are invasive, time-consuming, and could be out of reach for populations with limited resources. A non-invasive algorithm is created to detect anemia in Sri Lankan women in this thesis. The algorithm utilizes readily available clinical and demographic information to decrease reliance on conventional blood tests. According to that ―Development of a Non-Invasive Algorithm for Anemia Detection in Women in Sri Lanka‖ entitled as the research title of this thesis. The research involves data collection from women across varied demographics and regions, combined with vital health parameters and physical indicators relevant to anemia detection. Advanced machine learning models are trained on this data to identify patterns associated with anemia, offering accurate predictions without the need for invasive procedures. A core aim of the study is to enhance early detection, enabling timely intervention and reducing the overall prevalence of anemia among women. The high sensitivity rate of the algorithm allows for effective anemia detection with minimal input data, according to key findings. Furthermore, its non-invasive characteristics make it appropriate for application in rural regions where healthcare resources are scarce. The system successfully provides a non-invasive, accurate, and accessible method for anemia detection, using fingertip imaging and machine learning to predict anemia in real-time. With a compact device integrated into a web app, users can monitor their health easily, while healthcare providers can remotely access patient data for timely interventions. The system’s cost-effectiveness and ease of use make it particularly valuable for resource-limited settings, offering a scalable solution for anemia management and broader public health impact.Publication Open Access Usability Evaluation of Digital Banking Services in Sri Lanka(SLIIT, 2024-12) DARSHIKA, D.H.K.In Sri Lanka, digital banking services are becoming more and more common, providing consumers with accessibility and convenience for a range of financial operations. However, these services' usability is crucial to their success because a bad user experience can cause irritation and abandonment. A thorough usability assessment of well-known digital banking platforms in Sri Lanka is part of the research. The results of this research will offer significant perspectives on the strengths and weaknesses of the current digital banking services in Sri Lanka, identifying opportunities for enhancement to improve user satisfaction and experience. Banks may better serve their customers' requirements and expectations by addressing usability issues, which will ultimately lead to a larger acceptance and utilization of digital banking services throughout the country.Publication Open Access Impact Of Hybrid Work Arrangements On Employee Motivation Within The Accounting BPM Sector In Sri Lanka(SLIIT, 2024-12) Bulathsinghala, B RThis study examines the impact of recent policy changes that require employees in the Accounting Business Process Management (BPM) sector in Sri Lanka to return to working exclusively from the office. These changes have sparked resistance among employees, who indicate that their motivation is influenced by factors beyond monetary compensation and who express a strong preference for hybrid work arrangements. Given the growing resistance to traditional work models, this topic is increasingly relevant as companies strive to retain talent and foster a motivated workforce. The study employs a mixedmethods approach, combining quantitative analysis with qualitative insights, analyzing employee perceptions and motivations through the Self-Determination Theory (SDT), which emphasizes the importance of intrinsic motivation driven by autonomy, competence, and relatedness. Findings reveal that the mandated return to in-office work has led to decreased intrinsic motivation among employees, highlighting the significance of flexible work arrangements in satisfying their psychological needs. The research underscores the necessity for organizations to consider employee preferences and invest in supportive policies that promote well-being and job satisfaction. By providing actionable insights, this study seeks to guide BPM employers in creating a motivating work environment that acknowledges the importance of hybrid arrangements. Ultimately, fostering a culture of flexibility and support is essential for enhancing intrinsic motivation, overall employee satisfaction, and retention in the evolving work environment. Keywords: Employee Motivation, Intrinsic Motivation, Hybrid Work Arrangements, Accounting BPM Sector, Self-Determination TheoryPublication Open Access Proposing an Information Security Framework for Small Scale BPO Sector which Provides Call Center Solution for Telecommunication Sector in Sri Lanka(SLIIT, 2024-12) Kalubowilage, C JThis study proposes an information security framework tailored for small-scale Business Process Outsourcing (BPO) companies in Sri Lanka, focusing on those offering call center solutions to the telecommunication sector. The research addresses the critical need for data protection due to the sensitive nature of client information and the increasing risks of cyber threats. A qualitative approach, incorporating literature reviews, case studies, and expert consultations, was adopted to identify existing challenges, including resource constraints, compliance issues, and insider threats. The proposed framework integrates elements from ISO 27001 and NIST Cybersecurity Frameworks, emphasizing data classification, access control, employee training, and incident response. Evaluation of the framework demonstrates its effectiveness in enhancing data security, regulatory compliance, and operational resilience for the BPO sector.