Research Publications

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Open Access
Impact of Dynamic Capabilities on Business Performance of SMEs during an Economic Crisis with reference to Western Province
(SLIIT Business School, 2023-12-14) Haputhanthri, H; Jayawickrama, U; Lakma, L; Sellahewa, E; Wisenthige, K; Jayathilake, T
The current economic crisis which is experiencing has a significant impact on the development and performance of most SMEs, making their existence even more susceptible. In the face of the current economic crisis, Dynamic capabilities (DCs) can be utilized as a survival mechanism to help organizations to increase the value of their businesses, get competitive advantages, and increase business performance in a changing business environment. Therefore, the purpose of this paper is to analyze the impact of three dimensions of DCs which are sensing, seizing, and reconfiguring on the business performance of SMEs during this economic crisis. In addition, this study investigates how DCs could impact business performance through Information technology (IT) adoption as a moderator. The quantitative approach is adopted, where a cross sectional survey was utilized to collect primary data from SMEs. Findings of the study based on a sample of 380 SMEs in western province and stratified random sampling method was utilized to select participants. Structural Equation Modeling (SEM) was used to analyze data by using Smart PLS 4 software. The results revealed that only sensing and reconfiguring capabilities have a significant impact on SMEs’ performance and IT adoption moderates the relationship between DCs and business performance during the economic crisis. Therefore, this study provides a great effort to quantitatively investigate the impact of three procedures of DCs and the moderate effect of IT adoption during the economic crisis. Furthermore, it conveys a better understanding of how SMEs could deploy their DCs to ensure higher levels of performance in periods of crisis. The results of this research will pave a path for them to successfully take effective strategic decision on the SMEs.
Open Access
Business Performance of Boutique Hotels after Easter Sunday Attacks in Western and Southern Province in Sri Lanka
(researchgate.net, 2022-05) Weerarathna, R. S; Jayasinghe, S. J. A. N. S; Ellepola, K. R. W. M. R. T. K; Balasuriya, N. N. M; Uddeepa, K. W. G. E; Kanumale, S. N. M. U. I; Somawardana, W. S. D
The tourism sector of Sri Lanka had rapid growth and was identified as the largest source of income in Sri Lanka. Easter attack, which took place in April 2019, resulted in a severe hit to the boutique hotels in Sri Lanka. The purpose of conducting this study was to identify how boutique hotels in Sri Lanka are working to regain their business performance after the Easter Sunday attack. The data for this research were assembled employing a strategy of qualitative data. Data were collected through twelve face-to-face semi-structured interviews and analysed based on content analysis by using Word cloud. Many employees in the tourism sector have lost their jobs due to this attack. The majority of the owners stated that now they are focusing more on local customers instead of foreigners. Owners use social media platforms and special discount packages (credit card and visa card discounts) to attract local customers. Banks and financial institutions have offered some loan schemes for hotels to regain their performance. The outcomes will offer assistance for the individuals who are predominantly or indirectly related to the boutique hotels of the tourism industry in Sri Lanka. In addition to that, this research will assist proper understanding about if the hoteliers have to face crises like the Easter Sunday attack again how they manage their business performances by using considerable factors of boutique hotels in Sri Lanka. Since the revenue generated from the tourism industry is more important to the Sri Lankan economy, the respected authorities can focus more on the boutique hotel sector and make arrangements to re-establish the lost revenues in the Sri Lankan economy. The main limitation was that only two provinces were taken, which would not be adequate to give an overall representation of all the population. Therefore, it is recommended for future researchers to increase the sample size and focus on more provinces/areas when doing further research on this topic

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