Research Publications

Permanent URI for this communityhttps://rda.sliit.lk/handle/123456789/4194

This main community comprises five sub-communities, each representing the academic contribution made by SLIIT-affiliated personnel.

Browse

Filters

2012 - 201912020 - 20252

Advanced Search

Filter by

Settings

Subject: search.filters.subject.Information Quality

Search Results

Now showing 1 - 3 of 3
  • Thumbnail Image
    ItemOpen Access
    How E-commerce Succeeds: The Role of Information Systems in Boosting Customer Satisfaction
    (Institute of Electrical and Electronics Engineers Inc., 2025) Pathirana, S.L; Pathirana, S.J; Boyagoda, G.S.B; Thalagala, S.M.K; Wisenthige, K; Aluthwala, C
    The rapid growth of e-commerce has revolutionized consumer behavior, especially among Millennials and Generation Z, who increasingly rely on online platforms for their purchases. This paper shows the impact of information systems success on individual performance outcomes in e-commerce, focusing on the DeLone and McLean information system success model and its three key dimensions: system quality, information quality, and service quality. A quantitative survey method was employed to gather data from e-commerce users in the western province of Sri Lanka, which is an economically developed region where Millennials and Generation Z are highly engaged with international and local e-commerce platforms. The study uses PLS-SEM to identify that system, information, and service quality significantly increase customer satisfaction and thereby improve individual performance in e-commerce. The study will address the significant research gap in Sri Lanka, where the rapid growth of e-commerce has not been adequately studied in terms of the impact of information and individual outcomes
  • Thumbnail Image
    ItemEmbargo
    Digital Pathways in Smart Tourism: A Systematic Literature Review on Key Drivers of Travelers' Decision-Making
    (Institute of Electrical and Electronics Engineers Inc., 2025) Karunaratna, D; Senevirathne, C; Fernando, K; Peksha, P; Jayasinghe, P; Samarakkody, T
    This study systematically investigates how digital components including information reliability, accessibility, cost efficiency, virtual reality and mobile adoption influence travelers' preferences in smart tourism. To do this, the study utilizes the Preferred Reporting Items for Systematic reviews and Meta-Analyses (PRISMA) framework to aggregate evidence from across the globe - showing both regional technology disparities, and a variety of different methodological approaches. In developed countries, technology integration is quite strong while developing regions face constraints of finance and infrastructure. These tech-centric factors are important to traveler decision-making, as indicated by the review; however, greater coverage of understudied regions is needed. The resulting insights provide the basis for targeted and holistic solutions to improve tourism services for the benefit of policymakers, industry practitioners and academics.
  • Thumbnail Image
    PublicationOpen Access
    THE IMPACT OF IMPORTANT CONTEXTUAL FACTORS ON ‘INFORMATION QUALITY’AS A SUPPLY CHAIN MANAGEMENT PRACTICE
    (Faculty of Management Studies and Commerce, University of Sri Jayewardenepura, Sri Lanka, 2012-12-18) Silva, C. W. C; Fernando, M. A. C. S. S; Perera, H. S. C
    Supply Chain Management (SCM) practices have been defined as a set of activities undertaken in an organization to promote effective management of its Supply Chain (SC). The ‘Quality of Information’ exchanged between trading partners is one of such constructs (practices) vital for achieving excellence in organizational management. The objectives of the study are to analyze the impact of important contextual factors on ‘Information Quality (IQ)’ and to recommend the dimensions to be improved for achieving better level of the practice. Data were collected from manufacturing firms of three industries: Apparel, Food and Printing. Industry, Organization Size, SC Length, Channel Structure and Demand Uncertainty were the contextual factors considered. For evaluating IQ, the measurement instrument developed by Suhong Li et al. was used. It defines Timeliness, Accuracy, Completeness, Adequacy and Reliability of information as basic dimensions of IQ. The study discovered that Industry, Size of the firm and Downstream SC structure have significant impacts on IQ.