JESSY: An Intelligence Travel Assistant

Abstract

Sri Lanka has a lengthy history as a tourist destination, but due to political and social forces, there have been numerous ups and downs. In Sri Lanka, the tourism industry is regarded as the third most important economic activity. As per the other countries in the world, Sri Lanka also facing the Covid19 pandemic situation, and the research team has identified several issues that need to be addressed immediately. When tourists visit Sri Lanka, some of them utilize package-based services provided by travel companies, whereas backpackers are independent budget travelers who book hotels, modes of transportation, meal plans, and destinations independently. Thus, ‘JESSY’, the intelligent travel assistant has been proposed with the intension to help independent travelers to travel around the country safely. Accordingly, the ‘JESSY’ is a collection of all the items that a traveler should carry with them every times. The main objective of the research team was to develop a mobile application which includes a leisure time planner, a trustworthy travel guide recommendation for booking, a virtual guide experience for travelers, a chatbot that offers automatic replies by analyzing and assessing data and information, utilities, resources, and safety. 'JESSY' is available for both Android and IOS operating systems.