Influence of IoT on Warehouse Management Performance in the Global Context: A Critical Literature Review

Abstract

This systematic research paper explores the impact of Industry 4.0 technology, specifically the Internet of Things (IoT), on Warehouse Management Performance (WMP) in the worldwide logistics sector. IoT serves as a pivotal component in the paradigm shift towards Industry 4.0, facilitating the seamless storage, packaging, and distribution of commodities. By harnessing interconnected devices and data-driven insights, warehouses have undergone significant transformations since the inception of IoT technology. This study reviews state-of-theart literature on the influence of IoT on WMP, emphasizing the vital role warehouse operations play in ensuring the smooth functioning of the supply chain management process. Warehouse operations encompass aspects ranging from planning and layout to receiving, order picking, shipping, and distribution. To optimize warehouse operations, we conduct a comprehensive literature assessment using Scopus as our primary database. The findings from this systematic review indicate that the integration of IoT technologies such as RFID, QR codes, scanners, and Warehouse Management Systems (WMS) can substantially enhance warehouse management performance. These technologies provide real-time data, predictive maintenance, and improved inventory accuracy, resulting in increased operational efficiency, reduced operational expenses, and improved customer satisfaction. Additionally, the IoT framework combines big data, blockchain, cloud computing, and wireless sensor networks to tackle key challenges related to data storage, retrieval, and utilization. This integration significantly improves the effectiveness of the warehouse management process and facilitates data-driven decision-making. Furthermore, IoT's communication capabilities enhance efficiency and reduce costs in warehouse operations. In conclusion, this systematic review underscores the transformative potential of IoT technology in the global logistics sector. It highlights the importance of technological integration, data-driven decision-making, and smart packaging solutions. Recognizing the disruptive effects of IoT on the logistics industry, it emphasizes the need for companies to adopt and leverage IoT technologies to remain competitive and agile in the evolving global supply chain landscape.