School of Business

Permanent URI for this communityhttps://rda.sliit.lk/handle/123456789/4207

Browse

Search Results

Now showing 1 - 10 of 27
  • Thumbnail Image
    PublicationEmbargo
    Accessibility and usability of virtual learning platforms: Lived experiences of visually impaired undergraduates in Sri Lanka
    (Elsevier Ltd, 2026-03-12) Rajapakshe, W; Wickramaarachchi, C; Alwis, M.K. S.S; Amarasinghe, A.A. M.L; Jayasekara, P.N; Jayasekara, P.T
    This study explores the accessibility and usability of virtual learning platforms of visually impaired undergraduate students in Sri Lanka, focusing on their lived experiences, use of assistive technologies, and institutional support mechanisms. As online learning becomes increasingly prevalent, accessibility and inclusive challenges persist, particularly in developing countries with limited infrastructure and institutional support. Despite the availability of assistive technologies, visually impaired learners frequently encounter barriers, including poorly designed platforms, limited usability of screen readers, and inadequate institutional guidance. Addressing a critical research gap, this study investigates how visually impaired undergraduates experience and navigates virtual learning environments to identify accessibility barriers, enabling practices, and context-specific strategies for inclusive digital learning. Using a qualitative approach, semi-structured interviews were conducted with fifteen visually impaired university students across Sri Lanka. Thematic analysis revealed five core themes: barriers and challenges to effective virtual learning, preferred virtual platforms, accessibility features and tools, facilitators of learning success, and strategies to optimise the learning environment. These findings illuminate how systemic inequalities, infrastructural limitations, and institutional neglect collectively constrain the digital learning experience for visually impaired students, while also highlighting enabling practices that foster access and inclusion. The study's originality lies in foregrounding student-led insights in a developing country context and integrating practical, context-specific recommendations for platform developers, educators, and policymakers. By centering the voices of visually impaired learners, this research contributes unique and actionable knowledge to the field of inclusive digital education.
  • Thumbnail Image
    PublicationOpen Access
    Enhancing Mergers and Acquisitions (M&A) performance: Analyzing the role of human resource practices in Sri Lanka’s telecommunication industry through Lewin’s change management model
    (Public Library of Science, 2025-01-10) Pubodhya S.H.N.; Rajapakshe, W
    This study explores the integration of sexual and reproductive health (SRH) education in Sri Lanka, utilizing the Health Belief Model (HBM) to predict the perceived quality of SRH education among non-state undergraduate students. In many Asian countries, including Sri Lanka, cultural resistance and skepticism often challenge SRH education initiatives. The research is based on a questionnaire survey, examining factors influencing the perceived quality of SRH education, such as cultural norms, embarrassment, attitudes, awareness, and institutional support. In recent years, the Sri Lankan telecom industry has experienced significant expansion and transformation, leading to a notable increase in mergers and acquisitions (M&A). This study investigates the impact of human resource practices on M&A performance, utilizing Lewin’s Change Management Model as a framework. The research is based on a questionnaire survey, examining factors influencing the performance of M&A in Sri Lanka Telecom industry, such as communication (Unfreeze), training (Change), leadership (Refreeze), and performance (M&A outcomes). Structural Equation Modeling (SEM) reveals that communication significantly influences training (β = 0.800), while training has a strong effect on leadership (β = 1.062), both directly and indirectly via communication (β = 0.850). Additionally, performance is positively impacted by training (β = 0.819) and leadership (β = 0.459), with communication exerting a substantial indirect influence on performance (β = 0.655). These results underscore the necessity for an integrated approach that enhances organizational performance and adaptability in an evolving business landscape. To optimize M&A outcomes, organizations are encouraged to prioritize leadership development, invest in comprehensive training programs, and align communication strategies effectively. This research contributes valuable insights into the management of change within the telecom sector, promoting sustainable growth and success in future M&A endeavours.
  • Thumbnail Image
    PublicationEmbargo
    Navigating economic crisis: Factors shaping resilience in Sri Lankan construction SME supply chains
    (Taylor and Francis Ltd., 2025) Madhavika, N; Bandara, M; Manchanayake, M; Perera, C; Bandara, W; Jayasinghe, P; Ehalapitiya, S
    In today’s construction industry, supply chains are subject to much greater disruption than they were in the past, resulting in a greater need for resilience. However, there is a gap in the literature that examines the resilience of construction small and medium scale Enterprises (SMEs) specifically focusing on developing countries. This article is a step towards identifying the factors influencing the resilience of construction SME supply chains taking the case of Sri Lanka: a developing country which is currently amidst a major economic crisis. This research study adopted a mixed-method approach, employing 08 structured interviews with employees ranging from executive level to top level management of 08 construction SMEs followed by a questionnaire survey considering a sample of 195 construction SMEs also with executive level to top level management of each construction SME. The findings indicated that Collaboration, Entrepreneurial Orientation (EO), Internal Integration, and Outsourcing have a positive significant impact on the resilience of Sri Lankan construction SMEs’ supply chains during an economic crisis, while ‘collaboration’ and ‘EO’ are the most influential factors respectively. Therefore, construction SMEs must prioritize and enhance collaboration and EO when devising supply chain strategies to strengthen resilience during economic crises. This paper contributes to filling the research gap by investigating factors influencing construction SME supply chains in a developing country during an economic crisis. Moreover, it contributes to the knowledge by being one of the latest empirical studies focusing on the construction SME supply chains in Sri Lanka. The findings provide a valuable reference for both policymakers and practitioners seeking to improve the resilience of construction SME supply chains.
  • Thumbnail Image
    PublicationEmbargo
    Decrypting the Digital Vault by Understanding Cryptocurrency Adoption Challenges Among Gen Z: Case of Sri Lanka
    (University of Nigeria Department of Mass Communication, 2025-01-01) Mallawaarachchi, S; Hemachandra, U; Jayakody, D; Wickramarathne, U; Lokeshwara, A.A; Bandara, G.C
    Background: As digital natives, Gen Zs are at the forefront of embracing cryptocurrencies for technological innovation and financial empowerment. This study is part of a larger effort to understand the evolving trends in the world of cryptocurrency, highlighting the need for more research in this area. Objective: This study sought to explore the diverse challenges faced by Gen Zs while adapting to the usage of cryptocurrencies within the Sri Lankan context. Methodology: The researchers conducted this study using an inductive qualitative approach. Data were gathered through in-depth interviews with 24 participants, employing snowball sampling to recruit participants. The collected data were then analysed using thematic analysis, and the findings were presented in prose form. Results: The results of this study revealed three key themes that significantly impact the usage of cryptocurrency as a digital asset among Gen Zs in Sri Lanka: (i) Trust and security concerns, (ii) Market volatility and investment risks, (iii) Regulatory approach and cryptocurrency transactions. Conclusion: Although cryptocurrency has gained acceptance among Gen Zs, its usage is determined by factors that ensure that users harness its full benefits. Contribution: This study has revealed the diverse challenges that Gen Zs embraced when adopting cryptocurrencies. © 2025, University of Nigeria Department of Mass Communication. All rights reserved.
  • Thumbnail Image
    PublicationOpen Access
    Critical risk factors influencing the management of disruptions in construction projects: Insights from recent challenges in Sri Lanka
    (Elsevier Ltd, 2025-01) Rajapakshe, W
    The construction industry has a significantly contribute to the economy of Sri Lanka. However, in recent years, its overall share of the national output has declined, primarily due to the impacts of the COVID-19 pandemic, political instability, and ongoing economic challenges. Many construction firms halted projects and laid off employees, highlighting the critical need for effective risk management during crises to predict and mitigate risks. This study explores emerging risk factors in Sri Lanka's construction sector post-crisis. Using a three-phase linear decision-making model, the research combines a literature review, a survey of 290 construction professionals, and structural equation modelling (SEM) to identify major risk factors across four phases of risk management. Key risks out of 23 include general factors like health and safety issues, material costs, regulations, political interference, corruption, and labor shortages, while phase-specific risks involve delays, budget overruns, payment delays, and cancellations. The study revises the risk registers to improve risk management strategies. While the findings are context-specific to Sri Lanka, they may offer indicative insights for other developing countries facing similar crisis-driven disruptions. The practical implications extend to multinational and local companies, supported by data from 22 countries, offering a comprehensive framework for addressing construction industry challenges in volatile environments. The novelty of this study lies in its use of theoretical triangulation to align Classical Risk Management theory with real-world operational risk factors, revealing critical overlaps, behavioral influences, and contextual gaps in traditional frameworks.
  • Thumbnail Image
    PublicationOpen Access
    Unveiling the challenges: exploring start-up hurdles faced by small and medium-sized enterprise entrepreneurs in Sri Lanka
    (Springer Nature, 2025-03-30) Gankandage, A; Jayathilaka, R
    This study specifically focuses on the factors contributing to start-up failures in the SME sector in Sri Lanka, with particular emphasis on the educational, socio-cultural, economic, and psychological variables that affect entrepreneurial outcomes. The primary objective is to identify and analyse the factors contributing to these failures. Data collection involved interviews, telephone surveys, and online questionnaires. Given that the dependent variable categorises outcomes as either success or failure, a Probit regression model, was deemed the most appropriate analytical method. The findings reveal significant impacts of educational and economic factors on start-up failures in the SME sector. Additionally, psychological, and socio-cultural factors were found to influence these failures. Most participants recommended integrating entrepreneurship and skill development topics into the O/Level and A/Level curricula. Based on these insights, this study proposes several policy recommendations. It suggests that policymakers improve the education system to meet the country’s educational needs more effectively. It also recommends that family members, society, and religious leaders receive education pertaining to start-up development. Furthermore, it advises policymakers and financial institutions to align more closely with entrepreneurial needs to prevent business failures. Lastly, the study emphasises the importance of educating entrepreneurs on maintaining a motivated and positive attitude, addressing the fear of loss, and understanding the psychological aspects of business management. Building upon the brief overview in the abstract, the following introduction lays the foundation for our study, elaborating on the economic concepts and contextual background.
  • Thumbnail Image
    PublicationOpen Access
    A FLOURISHING OR FALTERING ECONOMY: UNEMPLOYMENT IMPACTING SRI LANKAN ECONOMIC GROWTH
    (Sri Lanka Journal of Economic Research, 2023-02-03) Atigala, P; Maduwanthi, T; Gunathilake, V; Sathsarani, S; Jayathilaka, R
    The primary goal of any economy is to achieve long-term economic growth while maintaining a stable rate of unemployment, which is a macroeconomic factor. Moreover, when unemployment rises, real Gross Domestic Product (GDP) falls short of potential GDP. Accordingly, the purpose of this study is to examine the impact of unemployment on the economic growth of Sri Lanka. By using data from the first quarter (Q1) of 2000 to the fourth quarter (Q4) of 2021 and Vector Error Correction Model (VECM) and Granger Causality are applied to analyse the impact of unemployment on economic growth. The findings indicates that there is a unidirectional causality between unemployment and economic growth, and that there is a long run relationship between these two variables, with both long-term and short-term negative impacts on economic growth in Sri Lanka. Macroeconomic policies need to be formulated to sustain the unemployment rate in line with the current economic realities of Sri Lanka for sustainable economic growth and significant contribution to the creation of new jobs and the expansion of existing employment in Sri Lanka.
  • Thumbnail Image
    PublicationOpen Access
    Analysis on Current and Future Training Needs in Health Sector of Sri Lanka
    (SRAC - Romanian Society for Quality, 2022-08) Rajapakshe, W; Weerarathna, R. S; Pathirana, G.Y; Malage, M. H
    Sri Lanka holds a unique position in South Asia as one of the developing nations to provide universal health. Government spending on welfare mainly involves compromising or constraining a country's development budget. It requires sound management strategies to utilize limited resources, including the human resource of the health sector. Training and development of health professionals can be identified as a critical component in strengthening the quality of health services. Fewer studies exist on Training Needs Analysis (TNA) on health professionals in Sri Lanka, and this study assessed the Training Needs of Sri Lanka's healthcare professionals. This is a cross-sectional study collecting data from 240 health sector professionals in Sri Lanka. The Hennessey Hicks Training Need questionnaire was used to obtain data. Data from the source was analysed through the oneway ANOVA to compare the training needs of various professional groups, and the Word Cloud Online tool was applied to analyse the open-ended questions. The study identifies published research evaluation, communicates with patients, identifies viable research, introduces new ideas, prioritizing works, assessing patients' needs, using technology, undertaking health promotion activities, collecting research information, and undertaking administrative duties as current training needs. While computer literacy training, training on new medical equipment, awareness programs on workplace stress-reducing, training on quality assurance certifications like ISO, programs on effectively communicating with patients, management training, and language training were identified as future training needs of professionals in the health sector. The study concluded that, continuous training programs as the preferred approach to access the performance gap. It also demonstrates that this awareness of information regarding the training needs is beneficial for the health sector policymakers, managers, employees, and the community. Having a better understanding of their job roles, performance needs, and involvement in the decision-making process is likely to motivate healthcare sector employees to improve service quality. These benefits will be reflected in positive outcomes on service quality, improving the overall healthcare system in the country.
  • Thumbnail Image
    PublicationOpen Access
    Factors influencing the timely completion of construction projects in Sri Lanka
    (Public Library of Science, 2022-12-15) Abeysinghe, N; Jayathilaka, R
    Timely completion is a crucial factor for the success of a construction project, especially in the Sri Lankan context. This study aims to identify the most influential factors that affect the timely completion of construction projects in Sri Lanka. Thirty-nine factors were identified through a comprehensive literature review and experts’ opinions. A questionnaire incorporating the 39 project delay factors was distributed among 163 Civil Engineers, and responses were obtained. Random sampling method was adopted to select the sample. The Relative Importance Index (RII) analysed and ranked the project delay factors. The top ranked significant project delay factors were identified as shortage of skilled subcontractors/suppliers, shortage of labourers (Skilled, semi-skilled, unskilled), financial difficulties of contractors, delay in delivering materials to the site, and Covid-19 pandemic situation. According to the main three respondent types, i.e., clients/owners, contractors and consultants, the contractor related factors was the key group among others that delay a construction project. The scientific value of the study includes assisting the Sri Lankan construction industry to identify the factors affecting the timely completion of construction projects, and developing mitigation methods and strategies. Also, the stakeholders could duly schedule the construction work by identifying areas that need more attention. The contribution of this study would assist stakeholders to adopt a proactive approach by identifying mistakes on their part and minimising potential issues that lead to construction project delays in Sri Lanka. Figures
  • Thumbnail Image
    PublicationOpen Access
    Analysis on Future Training Needs in Health Sector of Sri Lanka
    (SRAC - Romanian Society for Quality, 2022-08) Weerarathna, R; Rajapakshe, W; Pathirana, G. Y; Malage, M. H
    Sri Lanka holds a unique position in South Asia as one of the developing nations to provide universal health. Government spending on welfare mainly involves compromising or constraining a country's development budget. It requires sound management strategies to utilize limited resources, including the human resource of the health sector. Training and development of health professionals can be identified as a critical component in strengthening the quality of health services. Fewer studies exist on Training Needs Analysis (TNA) on health professionals in Sri Lanka, and this study assessed the Training Needs of Sri Lanka's healthcare professionals. This is a cross-sectional study collecting data from 240 health sector professionals in Sri Lanka. The Hennessey Hicks Training Need questionnaire was used to obtain data. Data from the source was analysed through the one-way ANOVA to compare the training needs of various professional groups, and the Word Cloud Online tool was applied to analyse the open-ended questions. The study identifies published research evaluation, communicates with patients, identifies viable research, introduces new ideas, prioritizing works, assessing patients' needs, using technology, undertaking health promotion activities, collecting research information, and undertaking administrative duties as current training needs. While computer literacy training, training on new medical equipment, awareness programs on workplace stress-reducing, training on quality assurance certifications like ISO, programs on effectively communicating with patients, management training, and language training were identified as future training needs of professionals in the health sector. The study concluded that, continuous training programs as the preferred approach to access the performance gap. It also demonstrates that this awareness of information regarding the training needs is beneficial for the health sector policymakers, managers, employees, and the community. Having a better understanding of their job roles, performance needs, and involvement in the decision-making process is likely to motivate healthcare sector employees to improve service quality. These benefits will be reflected in positive outcomes on service quality, improving the overall healthcare system in the country.